Physician Relations Team Manager

Cardinal Health; Santa Fe (NM); A distancia; USD 107.000 - 168.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Early access to wages with myFlexPay

Descripción de la vacante

Cardinal Health is seeking a Physician Relations Team Manager to lead our remote, nationwide strategic planning/execution function. This role drives daily operations, coaching, and performance metrics for the physician relations team, with travel across the United States.

Responsibilities include developing outreach strategies, analyzing market trends and physician referral patterns, and partnering with operations leaders to improve access and reduce barriers for patients.

Formación

• 8-12 years of experience, preferred
• Prior experience with primary care, specialty care, or value-based care physicians or physician groups, preferred
• Travel requirement: 10%-15%

Responsabilidades

• Oversee daily operations of the physician relations team including hiring, onboarding, performance management and coaching
• Set and track performance metrics and quarterly productivity goals aligned with new patient volume targets
• Coach and evaluate sales/outreach skills of team members engaging with physician offices
• Lead quarterly and annual target account planning and regular 1:1 check-ins to measure progress
• Develop outreach strategies using CRM and third‑party data to identify new referral sources
• Analyze market trends and referral patterns to measure ROI of outreach campaigns
• Influence patient access improvements by collaborating with practice operations leaders
• Gather field intelligence and provide leadership feedback on scheduling, referrals, and competitor tactics

Conocimientos

Leadership

Strategic planning

Team management

Healthcare experience

Communication

Educación

Bachelor’s degree or equivalent

Herramientas

CRM software

Descripción del empleo

Country-wide Remote

US-Nationwide-FIELD

Full time

What Strategic Planning/Execution contributes to Cardinal Health

Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.

Strategic Planning/Execution is responsible for developing and supporting the realization of strategic plans and management agendas. The Physician Relations Team Manager is responsible for managing daily operations of the physician liaison team. While this position is remote, it does require 10-15% travel across the United States.

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using Customer Relationship Management (CRM) data and third‑party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred
• Travel requirement: 10%-15%

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Anticipated salary range: $106,700 - $167,640

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)