Physician Practice Operations Manager

Watertown Regional Medical Center; Watertown (WI); On-site; USD 80,000 - 105,000; Full time

Job summary

Watertown Regional Medical Center in Watertown, Wisconsin, seeks a Clinic Manager to oversee hospital-owned physician practices, ensure high-quality patient care, and drive operational efficiency.

The role involves managing staff, budgets, policies, and compliance, while collaborating with senior leadership on strategic initiatives to optimize service delivery and patient satisfaction.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred.
• Associate degree or equivalent combination of education and experience required.
• Certification in Healthcare Management (e.g., CMPE) preferred.
• Basic Life Support (BLS) preferred.
• Minimum of three (3) years of management experience in a physician practice or outpatient clinic setting required.
• Experience with electronic health record (EHR) systems and medical billing/coding preferred.

Responsibilities

• Oversees daily operations of assigned physician practices, ensuring efficient workflow and high-quality patient care.
• Develops and implements policies and procedures to maintain operational consistency and regulatory compliance.
• Monitors financial performance, prepares budgets, and addresses variances.
• Recruits, trains, and supervises clinical and administrative staff.
• Ensures accurate documentation, coding, and billing practices to optimize reimbursement.
• Coordinates with providers to optimize schedules, manage patient flow, and reduce wait times.
• Manages supply chain processes, including ordering and maintaining inventory levels.
• Resolves patient complaints and escalates issues to senior leadership as necessary.
• Implements quality improvement initiatives to enhance patient experience and operational efficiency.
• Collaborates with senior leadership on strategic planning and service line development.

Skills

Leadership

Team-building

Medical billing

Coding

Insurance reimbursement

Communication

Interpersonal skills

Analytical skills

Microsoft Office

EHR experience

Education

BS in Business/Healthcare Mgmt

Associates degree or equivalent

Tools

Epic

Athena

MS Office

Job description

Watertown Regional Medical Center in Watertown, Wisconsin, seeks a Clinic Manager to oversee hospital-owned physician practices, ensure high-quality patient care, and drive operational efficiency.

The role involves managing staff, budgets, policies, and compliance, while collaborating with senior leadership on strategic initiatives to optimize service delivery and patient satisfaction.