Physician Office Specialist - Broward (Full Time, Days)

Nicklaus Children's; Florida; Presencial; USD 36 000 - 52 000; Tempo integral

Resumo da oferta

Nicklaus Children's is seeking a Physician Office Specialist in Broward for a full-time days position. You will support front desk reception, clerical duties, managed care and billing to ensure efficient office operations.

Responsibilities include greeting patients, obtaining consents, preparing reports, coordinating meetings, and maintaining records in the PEDS system. Strong MS Office and data accuracy are essential to succeed in this role.

Qualificações

• One year of related experience.
• High school graduation or equivalent.
• Advanced proficiency with MS Office (Word, Excel, PowerPoint, Visio, Outlook).
• Knowledge of accounting principles.

Responsabilidades

• Greet patients and families; handle reception and inquiries.
• Obtain consents for treatment and direct patients to waiting areas.
• Prepare letters, reports, spreadsheets and presentations; meet deadlines.
• Attend meetings; prepare agendas and minutes.
• Coordinate and follow up on initiatives and projects.
• Scan documents in the PEDS system; update databases and directories.
• Verify and submit orders for purchases and IT requests.
• Provide claim processing support and collect co-pays.
• Schedule treatment procedures and physician/hospital services.
• Interview patients for demographics and registration; verify payer data.

Conhecimentos

MS Office proficiency

Data entry

Billing support

Clerical duties

Customer service

Communication

multitasking

Formação académica

High school diploma

Accounting knowledge

Ferramentas

PEDS system

Billing software

Descrição da oferta de emprego

Job Description - Physician Office Specialist - Broward (Full Time, Days) (302258)

Job Description

Physician Office Specialist - Broward (Full Time, Days) - 302258

Description

Job Summary

The Physician Office Specialist performs reception, clerical, managed care and billing functions to support the efficiency and effectiveness of the medical office operations. Ensures efficient operation and delivery of goals for assigned unit/department. Performs administrative duties and provides support to leaders and team members.

Job Specific Duties

• Greets patients and families in person or on the telephone displaying excellent customer skills and responds to questions and/or problems. Keeps open lines of communication with patients and families.
• Obtains all necessary consents for treatment of patients either in person or verbally. Directs families to waiting area to be called in.
• Prepares letters, reports, spreadsheets, project plans & presentations that may be highly sensitive and confidential in nature and finalize in a timely manner to meet deadline requirements.
• Participates in various meetings, prepares agendas, confirms meeting attendees, and takes minutes.
• Coordinates and follows-up on all initiatives and projects as assigned.
• Scans all documents in the appropriate folder in the PEDS system. Maintains and updates various databases, mailing lists, and directories of employees.
• Resolves administrative problems by analyzing information; identifying and communicating solutions.
• Verifies and submits orders for purchasing requests, IT requests, etc.
• Participates in projects and meetings, coordinating schedules, meetings and teams. Acts as organizer and ambassador for PSA for Senior Leaders, VIPs, guests, and other associates.
• Participates in projects and meetings, coordinating schedules, meetings and teams.
• Complies with applicable governmental regulations such as HIPAA (Health Information Portability and Accountability Act of 1996) and EMTALA (Emergency Medical Treatment Active Labor Act).
• Updates and maintains policies, guidelines, and documents within relevant system(s). Ensures documents are up to date and in compliance.
• Acts as an organizer and ambassador for assigned unit/department, senior leaders, VIPs, guests, and other associates.
• Participates in various administrative functions including processing of travel pre-approval, travel reimbursement, expense reimbursement, etc.
• Provides claim processing support activities, collects co-payments, balances cash drawer and completes financial documents in a timely and cost-efficient manner
• Organizes and schedules patient treatment procedures and department activities to avoid conflicts and provides for an efficient operation. Schedules physician or hospital services as appropriate.
• Interviews patients and families to obtain demographic, third-party payer information, financial/medical information, identification to schedule, and pre-register or register patient.
• Verifies third party payer information via the web or telephone and seeks appropriate authorization and/or referral for physician and hospital services. Maintains effective communications with physicians, patients, and staff in referral specialist office in order to facilitate a smooth flow of information between patients and the Medical Office.
• Obtains and validates prescription when appropriate.

Qualifications

• One year of related experience

Knowledge, Skills, and Abilities

• High school graduation or equivalent
• Advanced proficiency with MS office package (Word, Excel, PowerPoint, Visio, and Outlook)
• Knowledge of accounting skills
• Able to organize and interpret data for decision making
• Able to organize, manage, and complete complex projects and tasks with multiple parties under tight deadlines/timeframes
• Independent and strong problem solving skills
• Able to communicate effectively both verbally and in writing
• Able to work independently and flexibly with minimal supervision
• Able to adapt and react calmly under stressful conditions
• Able to maintain confidentiality of sensitive information
• Able to prioritize and handle multiple concurrent tasks
• Detail oriented
• Able to represent the department/function in a professional, courteous, and efficient manner