Physician Office Specialist

OhioHealth; Reynoldsburg (OH); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

OhioHealth Reynoldsburg PCP department seeks a full-time Office Specialist to support patient flow and clerical tasks in a health care setting. Responsibilities include greeting patients, scheduling in EMR, verifying insurance, and managing payments.

The role requires 1–2 years of healthcare reception experience, strong computer skills, and clear communication. Shift is daytime, 40 hours weekly, with duties in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1-2 years of secretarial experience in health care or medical office preferred.
• Strong computer skills and familiarity with EMR systems.
• Good communication and organizational abilities.

Responsabilités

• Greet patients and assist with check-in and paperwork.
• Process insurance verification and collect co-pays and balances.
• Schedule appointments in EMR and maintain patient records.
• Answer multi-line phone system and route calls to appropriate staff.
• Provide general clerical support and assist supervisor as needed.
• Maintain organized patient charts and assist with scanning and filing.

Connaissances

Receptionist

Customer service

Computer skills

Phone systems

EMR systems

Data entry

Formation

High School Diploma or GED

Outils

EMR software

Description du poste

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.**Job Description Summary:**Provides receptionist/clerical support assuring patient flow, comfort and satisfaction. Primary responsibilities include but are not limited to: answering phones utilizing a computerized system, directing calls appropriately, scheduling patient appointments in the electronic medical record (EMR) system, data entry of patient information and insurance verification, providing support to staff members as assigned. The Office Specialist is well organized, highly motivated, customer service oriented, expresses good communication skills, and has strong computer knowledge and skills.**Responsibilities And Duties:**70% RECEPTIONIST RESPONSIBILITIES 1. Greets patients at arrival for appointments, initiates appropriate paperwork. Completes patient registration, insurance verification, collection of patient insurance co-payments, collects patient outstanding balances, establishes patient payment plans, ensuring accuracy of information placed in information systems and billing systems. Works electronic medical record work queues to correct registration errors. 2. Responsible for electronic and manual insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork. 3. Updates patient chart electronic or paper r , obtaining patient signatures on necessary documents, files paperwork, notifies appropriate clinical associates of patient arrival. 4. Answers multi line phone system, screens calls for office associates, directing to appropriate office associate, ensures appropriate phone coverage using a computerized system. 5. Provides general office and clerical support for office as assigned by Office Supervisor and or Manager, to include but not limited to: faxing documentation to referring physician offices, completion of disability forms, FMLA forms, Attorney request letters for reports, patient record releases, Industrial C-9s, C-84s, C-86s, Medco 17s, Industrial appeal paperwork and retroactive C-9s. 6. Works Industrial claims in the electronic medical record system, to include but not limited to: attachment of requested dictation to claims, addition of diagnosis allowances and authorization numbers 7. Assists in keeping patient charts organized and filed, including scanning and docutrack information into EMR 8. Attends staff meetings 9. Attends continuing in-house education seminars for further education as needed 30% ORGANIZATIONAL/OFFICE RESPONSIBILITIES 1. Sorts, distributes, and mails transcription as assigned 2. Orders and stocks office supplies. 3. Ensure office equipment, are clean and well-maintained. 4. Provides support to appropriate staff members as assigned As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time**Minimum Qualifications:**High School or GED (Required)**Additional Job Description:**1-2 years previous secretarial Experience in health care or medical office or one to two years related Experience and/or training; or equivalent combination of and Experience**Work Shift:**Day**Scheduled Weekly Hours :**40**Department**PCP Reynoldsburg YMCA