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An established industry player is seeking a Physician Center Medical Director to lead a dedicated team in Independence, Missouri. This role blends patient care with management, focusing on Occupational Medicine and Urgent Care. The ideal candidate will oversee clinical operations, ensure quality patient experiences, and drive continuous improvement within the center. With a focus on exceptional outcomes and teamwork, this position offers a unique opportunity to impact the health of the workforce while enjoying a balanced work-life schedule with no nights or weekends. Join a forward-thinking organization that values your contributions and provides ample opportunities for professional growth.
Concentra is seeking a Physician Center Medical Director for our Independence, Missouri center to complement our team! In this role we are looking for experience with Occupational Medicine and/or Urgent Care, or an interest in making a career move to Occupational Medicine!
Position Summary
At Concentra, our Medical Directors spend the majority of their time clinically treating patients; the remaining time is focused on recruiting, business metrics, patient/client happiness and center management. This role offers an opportunity for physicians to blend their love of patient care with their management skills, working for the leader in the workplace health industry. As a Clinic Medical Director, you are a vital part of a dedicated team of clinicians committed to exceptional patient care. Additionally, you will facilitate efficient and effective center operations by balancing the dynamics of patient care and leadership within a clinical environment. This is an extraordinary opportunity for you to make a difference as you watch your clinical and leadership skills impact the health of America’s workforce.
Scope of Practice: Occupational Health + Urgent Care
Center Hours: Monday-Friday 8am-5pm
THE DETAILS:
• Spends 100% of time in a center providing direct patient care, leading byexample, and creating an exceptional patient experience.• Ensures day-to-day execution of medical model collaborating with therapistsand specialists to drive optimal clinical outcomes and case closure.• Monitors key clinical center metrics that are provided by Clinical Analytics andrelate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT,Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, %of cases with Lost Time, Limited Duty, and Full Duty.• Manages clinicians and support staff and complies with APC supervisoryrequirements.• Creates a professional and collaborative working environment with fullcolleague participation that promotes teamwork, quality, exceptional outcomes,and patient safety.• Works with DMO to identify and implement changes to ensure continuousclinical improvement.• Masters use of clinical systems to ensure efficiency, excellent supportivedocumentation, appropriate and optimal coding levels, charge capture, andfollow-through on all patient care orders.• Ensures compliance with individual State Practice Act/Rules andRegulations/WC Regulations.• Drives patient and client experience metrics.• Calls and communicates to employers on all new injuries and other significantclinical changes.
• Actively participates in CLT meetings with COD and CTD to improve quality,patient safety, outlier management, and ensures the ongoing development andgrowth of the center’s business.• Maintains and cultivates relationships with center clients and payers whileresponding to requests within 24 hours.• Works with DMO and CLT to manage clinical and support staffing levels andproficiencies that will optimize patient satisfaction, workflows, and efficiencies• Promotes, cultivates, and exemplifies Orange Book values for all centercolleagues.• Develops colleague success through all aspects of the talent life cycle for staffclinicians and support staff within the center.• Fosters an environment of collaboration, professionalism, patient/colleaguesafety, quality care, continuous improvement and reward and recognition.• Leads and promotes collaboration within CLT and across disciplines to achieveclinical and business outcomes.• Accountable for understanding and input on Center financial drivers (GRV, PI,New Injuries, TAT) and outcomes in order to achieve annual business plan.• Promotes center initiatives and work flows that are consistent with those inother centers.• Possesses financial awareness and provides input to center budget and keybusiness metrics.• This job description is not designed to cover or contain a comprehensive listing of activities,duties or responsibilities that are required of the employee for this job. Duties, responsibilities andactivities may change at any time with or without notice.
EDUCATION/CREDENTIALS:
Benefits:
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veteran
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