Physician Liaison

Jobtailor; Missouri; On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Missouri seeks a healthcare liaison to build relationships with referring providers and drive coordinated patient care. You will conduct outreach via multiple channels and analyze referral patterns using Salesforce and OneAnalytics.

Qualifications include a Bachelor's degree with 3–5 years in Oncology or healthcare, strong communication skills, and proficiency in CRM/reporting tools. This role requires up to 80% local travel and adaptability in a dynamic environment.

Qualifications

• Bachelor's Degree and 3–5 years of relevant experience within Oncology or healthcare.
• May qualify without a bachelor’s degree with 4+ additional years of relevant experience (total 8).
• Excellent verbal and written communication skills.
• Proficiency with CRM and market analytics reporting, preferably Salesforce.
• Ability to pull general analytical territory reports using reporting tools.
• Knowledge of Oncology and Infusion Treatments is a plus.
• Experience with marketing and communications.
• Strong computer skills in Excel, Word, and PowerPoint.
• Ability to work cooperatively.
• Initiative-taking, solution-oriented, and empathetic to patients.
• Comfortable traveling locally 80% of the work week.
• Ability to adjust to change.

Responsibilities

• Build and maintain relationships with referring providers and staff to support coordinated patient care.
• Conduct outreach through peer-to-peer interactions, visits, follow-ups, email, and phone calls.
• Use Salesforce and OneAnalytics to assess referral patterns and monitor patient volumes.
• Document outreach activities in Salesforce.
• Participate in performance reviews, metric analysis, and variance reporting.
• Identify operational barriers affecting referral workflows and collaborate on solutions.
• Liaise between referring providers and internal teams to support communication and continuity of care.
• Support educational events and community programs with clinical staff.
• Collect and communicate market insights, trends, and gaps in care access.
• Collaborate with leadership, including the OneOncology team, on strategic goals.
• Participate in special projects and organizational initiatives.
• Perform additional responsibilities as assigned.

Skills

CRM proficiency

Market analytics reporting

Verbal communication

Written communication

Collaboration

Outreach documentation

Patient care coordination

Adaptability

Travel readiness

Education

Bachelor's degree

8 years total experience (with no bachelor)

Tools

Salesforce

OneAnalytics

Excel

PowerPoint

Job description

• Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care
• Conduct outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls
• Use Salesforce and OneAnalytics to assess referral patterns, monitor patient volumes, and support territory planning
• Document outreach activities in Salesforce
• Participate in performance reviews, key metric analysis, and variance reporting
• Identify operational barriers or process issues affecting referral workflows and collaborate on solutions
• Liaise between referring providers and internal teams to support communication and continuity of care coordination
• Support educational events and community-based programs involving clinical staff
• Collect and communicate market insights, emerging trends, and gaps in care access
• Collaborate with leadership, including the OneOncology team, on strategic goals and initiatives
• Participate in special projects and organizational initiatives
• Perform additional responsibilities as assigned

Requirements

• Bachelor’s Degree and 3–5 years of relevant experience within Oncology or the healthcare industry
• May qualify without a bachelor’s degree with 4+ additional years of relevant experience, equaling 8 years total experience
• Excellent verbal and written communication skills
• Proficiency with CRM and market analytics reporting, preferably Salesforce
• Ability to pull general analytical territory reports using appropriate reporting tools
• Knowledge of Oncology and Non-Oncology Infusion Treatments is a plus
• Experience with marketing and communications
• Strong computer skills in Excel, Word, and PowerPoint
• Ability to work cooperatively
• Initiative-taking, solution-oriented, and empathic to the patient population
• Comfortable traveling locally 80% of the work week
• Ability to adjust to change

Core Competencies

Demonstrates expertise in building relationships with healthcare providers, utilizing Salesforce for analytics and reporting, and understanding Oncology treatments. Strong communication and collaboration skills are essential for supporting patient care coordination and strategic initiatives.

Highest-signal resume keywords

• Salesforce Proficiency
• Oncology Knowledge
• Market Analytics Reporting
• Verbal And Written Communication
• Collaboration Skills

ATS Optimization Keywords

Hard Skills

• CRM Proficiency
• Analytical Reporting
• Excel
• Word
• PowerPoint
• Referral Workflow Analysis
• Performance Review Participation
• Variance Reporting
• Patient Volume Monitoring
• Outreach Documentation

Soft Skills

• Initiative-Taking
• Solution-Oriented
• Empathy
• Cooperative Work
• Adaptability

Industry Keywords

• Oncology
• Healthcare Industry
• Infusion Treatments
• Patient Care Coordination
• Market Insights

Tools & Technologies

• Salesforce
• OneAnalytics