Physician Liaison

American Oncology Network; Fort Wayne (IN); On-site; USD 49,608 - 87,276; Full time

Job summary

American Oncology Network is looking for an experienced professional to join as a Physician Liaison in Fort Wayne, Indiana. This role involves establishing and nurturing relationships with physicians and working on community outreach initiatives.

The ideal candidate should have a Bachelor’s degree or equivalent experience, with at least four years in the oncology industry or medical outside sales. Strong communication, CRM experience, and Microsoft Office skills are essential for success in this position.

Qualifications

• Bachelor’s degree (or equivalent experience) preferred.
• Four or more years in oncology industry and/or medical outside sales.
• Deep understanding of physician practice operations.

Responsibilities

• Establish and maintain relationships with physicians and key strategic partners.
• Oversee local marketing activities, budgeting, advertising, and sponsorship campaigns.
• Prepare presentations using marketing materials such as brochures and reports.
• Forecast anticipated market trends and submit timely reports to leadership.

Skills

Communication skills

CRM experience

Microsoft Office skills

Customer service

Analysis & Critical Thinking

Education

Bachelor’s degree in Business, Marketing, Management, Healthcare, or related discipline

Tools

Salesforce or similar CRM platforms

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Location

Fort Wayne Medical Oncology and Hematology

Pay Range

$49,608.00 - $87,276.80

Key Performance Areas

• Establish and maintain relationships with physicians and key strategic partners. Visit physician offices and hospitals regularly to increase referrals.
• Improve community outreach by partnering with local organizations and hospital liaisons.
• Plan, schedule, and attend dinners, meetings, and other educational programs for Company physicians to meet the public and referral physicians.
• Adapt marketing plan to regional changes, including new physicians, insurance changes, and service offerings.
• Develop and implement regional collateral and marketing materials in partnership with the Marketing Department.
• Provide territory analysis to referral base management, regional directors, senior vice president, and practice physicians.
• Assist new physicians in practice building by introducing key referrers and local community.
• Coordinate and attend events where practice physicians present or moderate.
• Research and coordinate local sponsorship opportunities; present to Company physicians.
• Oversee local marketing activities, budgeting, advertising, and sponsorship campaigns.
• Represent the Company and manage community outreach, including national non‑profits such as American Cancer Society and Leukemia & Lymphoma Society.
• Prepare presentations using marketing materials such as brochures, data, and reports.
• Maintain accurate industry contact databases in CRM.
• Use data analysis tools to identify competitive information, call targets, and territory planning.
• Stay current with new Company offerings to promote new services.
• Forecast anticipated market trends and submit timely reports to leadership.
• Prepare required status reports.
• After the probationary period, may participate in onboarding and training new Physician Liaisons.
• Follow federal and state regulations regarding safety, HIPAA, and patient care with highest integrity.
• Comply with all laws and regulations related to patient care, billing, collections, IT policies, and disaster recovery.

Position Qualifications and Requirements

Education

• Bachelor’s degree (or equivalent experience) in Business, Marketing, Management, Healthcare, or related discipline is preferred.

Certifications / Licenses

• Valid state Driver’s License for travel to satellite offices and off‑site meetings. Must comply with company Driver Safety Operations and Motor Vehicle Records Check Policy.

Experience

• Four or more years in oncology industry and/or medical outside sales.
• Deep understanding of physician practice operations.
• CRM experience.
• Experience working across multiple geographies in a virtual environment, fully utilizing technology and communication tools.
• Proven ability to build and execute integrated business development plans across a geographic market.
• Outstanding communication skills, ability to influence with and without authority, and to adapt interpersonal styles as needed.
• Flexible and adaptable in a fast‑paced environment.
• Works independently and as part of a team.
• Strong Microsoft Office skills: PowerPoint, Word, Excel.
• Strong customer service, responsiveness, attention to detail and time‑management skills.

Core Capabilities

• Analysis & Critical Thinking: Problem solving, analysis, decision‑making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: Emotional intelligence, diplomacy, tact, conflict management, delegation, diverse awareness.
• Communication Skills: Good command of English, active listening, balanced feedback, and presentation skills.
• Customer Service & Organizational Awareness: Strong customer focus, building quality culture, collaboration, partnership, positive relations with employees, physicians, and community.
• Self‑Management: Effectively manages own time, priorities, stress, professional development; self‑motivated; works independently with limited supervision.
• Fast‑paced, multi‑site environment: Juggles competing priorities from variety of stakeholders and sites.
• Computer Skills: Expert in MS Office Word, Excel, PowerPoint, Outlook; CRM platforms.

Travel

26‑50%

Standard Core Workdays / Hours

Monday to Friday 8:00 AM – 5:00 PM. Occasional weeknight and/or weekend events and/or programs.