Physician Integration Specialist

Advocate Health; Charlotte (NC); On-site; USD 85,000 - 125,000; Full time

Job summary

Advocate Aurora Health is seeking a driven professional to manage site liaison activities, candidate coordination, and onboarding for physician opportunities. This role involves guiding candidates, coordinating interviews with leadership, and ensuring a smooth hiring process across teams.

Requirements include a health care or HR-related bachelor's degree and 5+ years in HR, marketing, or operations with provider relations experience.

Qualifications

• Knowledge of recruitment strategies and market development.
• Strong problem-solving and conflict-resolution abilities.
• Knowledge of the local geographic area for physician guidance.
• Understanding of state and federal employment laws affecting recruitment.
• Excellent interpersonal, verbal and written communication with physicians and leadership.
• Excellent negotiation, organization and prioritization skills.
• Project leadership/coordination experience with timelines and evaluation.
• Ability to build trusted relationships through credibility and expertise.
• Proficiency in Microsoft Office and system applications.

Responsibilities

• Serve as the primary site liaison during pre-interviewing to answer questions and coordinate with physician leaders and recruiters.
• Provide consistent communication on candidate status, itinerary, market conditions, and plans.
• Identify candidate family needs and arrange community tours and information.
• Develop and coordinate site visit plans, interviews, and feedback with leadership; assess fit.
• Collaborate with administration to describe physician practices and community context.
• Brand Advocate Aurora across the system and maintain post-hire communications with clinicians.
• Conduct exit interviews and report trends to senior leadership.
• Monitor credentialing, privileging and licensing with internal/external partners.
• Oversee onboarding with departments to ensure smooth transition and orientation.

Skills

Recruitment strategies

Market development

Relationship building

Negotiation

Communications

Project coordination

Problem solving

Time management

Microsoft Office

Education

Bachelor's Degree in Health Care Administration

Bachelor's Degree in Human Resources or related field

Tools

Microsoft Office

Job description

Major Responsibilities:

• Acts as the primary site liaison and provides consultation/education during the pre-interviewing process to answer questions, provide facility and community information, and to facilitate contact between candidates and physician leaders in collaboration with recruitment colleagues, ensuring the process is smooth, efficient and effective.
• Provides consistent communication on the candidate, itinerary development, market conditions and recruitment plans. Identifies and monitors issues to be proactive in determining a plan and providing the site feedback on problem solving tactics.
• Identifies the candidate's family needs, researches as needed, provides community tours and educates the family accordingly.
• Develops, coordinates, and schedules site visit plans, itineraries and interviews for candidates. In conjunction with operational and medical leadership, ensures cultural and skill fit in the assessment of physician candidates. Accompanies the candidate on the interview, provides feedback post-visit, obtains feedback from the leaders and the candidates to assess and evaluate the effectiveness of the visit.
• Collaborates with local administration to provide input on practice descriptions in order to capture/summarize each physician practice opportunity, information on the current practicing physicians, and on the community in which the practice is based as led with by the physician/APC recruiter. Works closely with operations and medical group leaders to develop and identify pending workforce concerns at the site level.
• Brands and markets Advocate Aurora as an organization as well as the services and programs provided across the system. Displays the organization's best of practice, processes/services to ensure a comprehensive and consistent presentation of the organization to our candidates. Maintains contact with the clinician post hire for the first year of employment to ensure a smooth transition, answers questions, resolve issues, address family and clinician needs, facilitates any additional communications, and solicits scheduled feedback related to their practice as well as opportunities for improvement.
• Conducts exit interviews with departing clinicians including retirees and develops a report which is submitted to senior leadership and utilized to track and report trends.
• Monitors credentialing, privileging and licensing with appropriate internal and external partners to ensure that the process moves effectively and timely after an offer is made/accepted. Monitors for potential gaps that slow down the process and facilitates solutions ensuring appropriate information is provided.
• Oversees the onboarding process in collaboration with department colleagues, site leadership and new hires to ensure a successful transition. This includes coordinating and facilitating new hire house hunting activities. Collaborates with departmental colleagues to assist site and market operations and medical group leadership in coordinating the clinical/site and hospital orientation process and elicits feedback on process.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree in Health Care Administration, or
• Bachelor's Degree in Human Resources or related field.

Experience Required:

• Typically requires 5 years of experience in human resources, marketing, medical group operations or communications that includes experiences in developing relationships with providers, educating providers on services and programs and facilitating processes across multiple teams.

Knowledge, Skills & Abilities Required:

• Strong understanding of recruitment strategies, retention practices, business and market development.
• Skills in evaluating, addressing, and providing resolutions to complex issues and challenges. Skills in recognizing potentially problematic issues, understanding the ramifications and problem solving for effective resolution.
• Knowledge of geographic area served to provide guidance to physicians and their families on the community and surrounding areas.
• Advanced knowledge of state and federal employment laws and regulations impacting the recruitment function, human resources and the overall implications to the organization.
• Excellent interpersonal, verbal and written communication skills and experience to effectively interact and build working relationships with physicians and leadership at all levels.
• Excellent negotiation, organization and prioritization skills.
• Skills and experience leading and/or coordinating projects including timeline development, implementation and evaluation. Demonstrated exceptional and timely follow through.
• Skills in serving as a resource and providing guidance to others. Ability to establish exceptional individual relationships based on credibility of expertise and trust.
• Proficient in using Microsoft Office and system applications.

Physical Requirements and Working Conditions:

• Generally exposed to normal office environment.
• Position requires travel, so may be exposed to road and weather hazards.
• Must have functional sight, speech, and hearing.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.