Physical Therapy Receptionist — Patient Care & Admin

Rebound; Vancouver (WA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical/Vision/Rx

Life insurance

Disability insurance

401(k) Retirement Plan

Paid Time Off

Free Parking

Job summary

Rebound is seeking a full-time Receptionist for our Salmon Creek Physical Therapy Clinic in Vancouver, WA. The receptionist greets patients, checks in, collects copays, posts payments to accounts, and communicates delays and policy details to patients.

This fast-paced front desk role requires HIPAA awareness, strong communication, and the ability to multitask. Prior healthcare front office experience is preferred; cross-training and coverage across locations may be required.

Qualifications

• High School Diploma or GED.
• Two years healthcare front office experience preferred.
• Knowledge of healthcare insurances, benefits and contracts.
• Ability to manage difficult and stressful situations.
• Strong problem-solving skills.
• Knowledge of business office procedures.
• Knowledge of grammar, spelling and punctuation to communicate patient information.
• Skill in operating a computer and photocopy machine.
• Ability to speak clearly and concisely.
• Ability to read, understand, and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, providers, employees and the general public.

Responsibilities

• Check in patients in a friendly and timely manner.
• Collect copays, past due balances, and necessary deposits at time of service.
• Post payments to patient accounts and inform patients of potential delays.
• Explain financial policies and HIPAA requirements to patients.
• Promote use of the patient portal and assist with form collection.
• Maintain a clean lobby environment and ensure patient flow.
• Communicate with staff to coordinate patient care and coverage as needed.

Skills

Healthcare front office

Education

High School Diploma or GED

Job description

Rebound is seeking a full-time Receptionist for our Salmon Creek Physical Therapy Clinic in Vancouver, WA. The receptionist greets patients, checks in, collects copays, posts payments to accounts, and communicates delays and policy details to patients.

This fast-paced front desk role requires HIPAA awareness, strong communication, and the ability to multitask. Prior healthcare front office experience is preferred; cross-training and coverage across locations may be required.