Physical Security Technology Specialist

Binghamton University; City of Binghamton (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Binghamton University is seeking a Physical Security Technology Specialist to maintain and advance its campus security systems. The role collaborates with security technicians, university police, and ITS to ensure life-safety, access control, and intrusion detection operate reliably across campus facilities.

Responsibilities include configuring Genetec Security Center, deploying hardware, and training staff.

Qualifications

• Associate's degree (or higher) in criminal justice, security management, a technical, or related field.
• Bachelor's degree preferred is a plus.
• Experience with enterprise-level access control or physical security systems is required.

Responsibilities

• Configure and integrate Life Safety Power (LSP) cabinets into Genetec Security Center.
• Install, configure, and maintain Synergis Cloud Link appliances.
• Train technicians on LSP setup and system onboarding procedures.
• Develop incident response plans and security protocols in coordination with stakeholders.
• Configure Genetec Mission Control incident triggers for campus emergencies.

Skills

Problem solving

Interpersonal skills

Ability to work after hours

Education

Associate's degree or higher in criminal justice or related field

Bachelor's degree preferred

Tools

Genetec Security Center

Synergis Cloud Link

Mercury hardware

Bosch intrusion systems

Morse Watchman

Torus key boxes

Genetec Mission Control

Job description

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Lead Programmer/Analyst (SL-3)

Salary: $60,245 - $65,000

The Physical Security Technology Specialist plays a key role in supporting, maintaining, and advancing the university's enterprise-level access control, intrusion detection, and life-safety infrastructure. As a key member of the Security, Infrastructure and Support team, this individual ensures the safety and security of campus facilities, students, faculty, and staff.

This position works collaboratively between physical security technicians, analysts, and University Law Enforcement. Responsibilities include configuring and administering Genetec Security Center systems, deploying hardware, ensuring technology reliability, training technicians, and supporting advanced automation and event-driven workflows.

Essential Job Duties:

• Life Safety & Access Control Systems
  
  
  
  • Platform Integration: Configure and integrate Life Safety Power (LSP) cabinets into the Genetec Security Center platform, including activation of advanced LSP monitoring features.
  
  
  • Infrastructure Management: Install, configure, and maintain Synergis Cloud Link appliances, including deployment of new units and applying security patches.
  
  
  • Technical Training: Train new technicians on LSP setup, wiring standards, and system onboarding procedures.
  
  
  • Technical Direction: Provide technical direction for physical security projects involving intrusion detection, access control, and the unification of security technologies.
  
  
  
  


• Emergency Stations & Life-Safety Alarming
  
  
  
  • Deployment & Maintenance: Install and maintain campus Emergency Stations, ensuring the physical integrity of secure cabinets housing AEDs, Narcan, and "Stop the Bleed" kits.
  
  
  • Incident Response Workflow: Configure Genetec Mission Control incident triggers that automate University Police notification and recording when high-value life-safety assets are accessed.
  
  
  • Asset Protection: Manage AED alarming sensors and tamper-switch integrations to prevent theft while ensuring immediate availability.
  
  
  • Protocol Development: In concert with relevant stakeholders, develop and implement incident response plans and emergency protocols.
  
  
  
  


• Hardware & Firmware Administration
  
  
  
  • System Maintenance: Perform firmware upgrades on Mercury LP2500 controllers, MR52 interface modules, and Cloud Link devices.
  
  
  • Head-End Support: Support door access systems, including installation, troubleshooting, maintenance, and technician training.
  
  
  • System Management: Administer, configure, test, and maintain university physical security systems, including intrusion detection and alarm systems.
  
  
  
  


• Intrusion Detection & Key Control
  
  
  
  • Bosch Integration: Install and maintain Bosch intrusion systems, ensuring proper integration with Genetec event-to-action workflows.
  
  
  • Troubleshooting: Diagnose intrusion alarms, automation rules, and system responses to maintain operational reliability.
  
  
  • Electronic Key Systems: Manage, maintain, and support electronic key control systems such as Morse Watchman's and Torus key boxes.
  
  
  
  


• PSOC Integration & Operational Support
  
  
  
  • Future PSOC Design: Provide technical leadership in the transition toward a centralized PSOC, ensuring Genetec Security Center is architected to support multi-operator environments.
  
  
  • Unified Command Integration: Configure Genetec workspace layouts, maps, and monitoring task groups specifically tailored for University Police dispatch and future PSOC operators.
  
  
  • Mission Control Workflow: Design and implement Genetec Mission Control incident triggers to provide PSOC staff with automated, step-by-step response protocols for campus emergencies.
  
  
  • Inter-Departmental Collaboration: Serve as the technical liaison between ITS and University Police to ensure the PSOC platform meets the operational needs of law enforcement and emergency responders.
  
  
  
  


• Risk Assessment & Standards
  
  
  
  • Auditing: Perform comprehensive risk assessments and security audits of campus facilities to identify vulnerabilities and recommend mitigation strategies.
  
  
  • Guideline Development: Continuously assess and update security standards and guidelines to align with industry standards.
  
  
  • Documentation: Maintain accurate records, logs, and incident reports related to investigations and audits.
  
  
  
  

Knowledge, Skills, and Abilities:

• Ability to handle sensitive/confidential information with discretion.


• Ability to work after hours or on call support during critical system events or upgrades.


• Ability to lift and install security hardware and equipment as needed.

Requirements:

• Associate's degree (or higher) in criminal justice, security management, a technical, or related field


• Experience working with enterprise-level access control or physical security systems. Examples include:
  
  
  
  • Hands-on experience with Genetec Security Center, Synergis Cloud Link, and Mercury hardware
  
  
  • Familiarity with Bosch intrusion detection systems
  
  
  • Understanding of sensor-based alarming (tamper switches, contact sensors)
  
  
  
  


• Experience with access control, video surveillance, and alarm systems


• Experience reading and interpreting building plans and schematics


• Effective interpersonal skills to work with both technical and non-technical personnel


• Demonstrated problem-solving and organizational skills

Preferred:

• Bachelor's degree in a relevant field


• Certifications: Genetec certifications and/or professional certifications such as CPP, PSP, CPTED or CIPM


• Experience with Life Safety Power (LSP) systems


• Experience with Morse Watchman's or Torus key control systems


• Experience configuring Genetec Mission Control incident workflows for emergency response


• Detailed knowledge of low voltage wiring, including code requirements and running conduit


• Prior experience in higher education, public safety, or large-scale enterprise environments

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit: https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.