Physical Security Technician I/II/III

University Of Michigan; Ann Arbor (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

The University of Michigan is seeking a skilled security technology professional to install, configure, and maintain access control and video management systems across Ann Arbor, Dearborn, and Flint campuses. You will work in a tiered structure from Tier I to Tier III, increasing responsibilities with experience.

Role involves coordination with UM units, vendors, and maintenance teams, plus occasional travel and training to maintain proficiency and certifications.

Qualifications

• Associate degree in computer science or related field required.
• Bachelor's degree in computer science or related field for Tier III is required.
• Must pass background checks and have valid driver's license.

Responsibilities

• Tier I/II: Configure access control and video management applications, manage servers and hardware, and coordinate with UM units and vendors.
• Tier II/III: Manage the University's access control and surveillance systems, plan upgrades, and ensure compliance with specifications.
• All Tiers: Test and commission systems, coordinate maintenance, and travel between campuses for assessments.

Job description

Job Summary

The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.

The Department of Enterprise Physical Security oversees physical security and public safety technology across the University. Reporting to the Manager of Physical Security Technology Systems, you will be part of a team whose primary responsibility is maintaining the University of Michigan Division of Public Safety and Security (DPSS) Access Control, Video Management Systems, and other Public Safety technologies. This position may require some travel between our Ann Arbor, Flint, and Dearborn campus locations.

Responsibilities*

Tier I
- Responsible for the programming or configuration of the access control and video management applications, including door configurations, clearance assignments, system events, field hardware configurations, server management, and other system components as needed.
- Liaison and coordinate with UM units, external vendors, software manufacturers, Architects, and Engineers regarding security systems design, use, and administration.
- Partner with campus and hospital maintenance and construction units to maintain and oversee the repair of field hardware components of the security systems.
- Participate in the design and review of security systems for new or renovated construction projects.
- Attend training to maintain proficiency and professional certifications. Training may require travel out of state.

Tier II
- Possess an in-depth understanding of access control and video management applications.
- Responsible for managing the University's access control system and related electronic security programs such as surveillance systems and security alarm systems.
- Responsible for assessing possible enhancements and involved in more advanced management duties.
- Develop, plan, implement, and administer the installation, operation, and maintenance of software and hardware of these systems, and integration with other systems.
- Responsible for advanced administration of infrastructure.
- Ensure that systems are implemented in compliance with specifications.
- Involved with advanced topics such as upgrade planning.

Tier III
- Functions as the technical lead for projects and will provide technical direction to other physical security staff, as well as performing many of the same duties, including:
- Recognizing, identifying, isolating, and resolving problems within systems such as Access Control, Cameras, and other security systems.
- Coordinating referrals to appropriate technical, professional, or service personnel for follow-up.
- Provide technical expertise for physical security projects and function as a Subject Matter Expert (SME) for Physical Security.
- Manages technical aspects of projects related to physical security.
- Programming or configuring the access control and video management applications, including door configurations, clearance assignments, system events, field hardware configurations, server management, and other system components.
- Collaborate with U-M units, external vendors, software manufacturers, architects, and engineers on security systems design, use, and administration.
- Partner with the campus hospital maintenance and construction units to maintain and oversee the repair of field hardware components of the security systems.
- Participate in the design and review of security systems for new or renovated construction projects.

All Tiers
- Work with U-M Health Information Technology and Services (HITS) and U-M Information Technology Services (ITS) to coordinate administration and maintenance of the security systems servers, security hardware inventory, software, and peripherals.
- Test and Commission systems at completion of construction.
- Provide occasional on-call support through a remote connection.
- May occasionally work nights, evenings, or weekends to perform critical functions, systems maintenance, or support special events.
- Ensure security systems standards are met.
- Attend training to maintain proficiency and professional certifications. Training may require travel out of state.
- Travel to various buildings on campus to conduct equipment assessments and deliver equipment.
- Routinely transport, install, and move equipment weighing up to 50 pounds across campus.

Required Qualifications*

Tier I/II
- Associate degree in computer science, a related field, or an equivalent combination of education and relevant experience is necessary.

Tier III
- Bachelor's degree in computer science, a related field, or an equivalent combination of education and relevant experience is necessary.

All Tiers
- Must possess a valid driver's license and have less than 6 points on your driving record.
- Meet the physical demands of the position (position self to install computer equipment, including under desks).
- Successfully pass an in-depth background investigation, drug screening, and motor vehicle driving record check.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits at the University of Michigan include:

• Generous time off, including parental leave
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance, including "Other Qualified Adult" coverage
• Dental insurance, Life insurance, and Vision insurance
• Flexible spending accounts for healthcare and dependent care expenses
• Tuition Support

Modes of Work

This is an (Onsite) position working out of our Ann Arbor campus:
Building Name: Arbor Lakes #1
Address: 4251 Plymouth Rd., Ann Arbor, MI 48109-1316

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

All members of the DPSS team are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report any Clery reportable offenses that come to your attention. DPSS employees must also complete the Clery Compliance training within 14 days of employment and annually thereafter.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled at any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.