Physical Security Systems Engineer (Forward Deployed)

HiveWatch; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Company holidays

ClassPass credits

Pet insurance discount

Family-friendly culture

Job summary

HiveWatch seeks a Physical Security Systems Engineer to join our team as a forward deployed resource at AT&T's headquarters in Dallas, TX. You will be the primary HiveWatch technical resource on-site, deploying and optimizing security systems across cloud-based access control, video management, and visitor management.

Responsibilities include collaborating with Global Workplace Solutions, designing integrations, troubleshooting complex issues, and providing end-user training.

Qualifications

• 5+ years of hands-on experience deploying and managing physical security systems in enterprise environments.
• Deep technical knowledge of cloud-based access control, biometrics, and video management systems.
• Experience with API-based integrations of physical security systems.

Responsibilities

• Deploy, manage, and optimize enterprise-scale physical security systems at the customer site.
• Serve as HiveWatch on-site technical resource at AT&T HQ in Dallas, collaborating with multiple teams.
• Oversee design and implementation of security integrations across access control, video, and visitor management.
• Troubleshoot cross-system issues to enable interoperability with GSOC.
• Provide technical training and guidance to end users and stakeholders.
• Document system configurations and integration workflows for operations.
• Identify opportunities to improve system performance and efficiency.

Skills

Enterprise deployments

Cloud-based access control

Video management systems

Visitor management systems

APIs & integration

Customer-facing communication

On-site deployment

Tools

GSOC workflows

Security infrastructure

Job description

About Us:

HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we're solving for our customers and equally passionate about the company we're building.

About Us:

HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we're solving for our customers and equally passionate about the company we're building. HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less "noise", we are modernizing what it means for businesses and their employees to truly feel safe.

The Role

We're seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT&T's headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT&T's Global Physical Security infrastructure.

What You'll Do

• Work with various AT&T stakeholders to help deploy, manage, and optimize physical security systems at enterprise scale.
• Serve as the primary HiveWatch technical resource on-site, collaborating daily with AT&T's Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders.
• Provide consultative oversight regarding the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies.
• Help troubleshoot complex technical issues spanning multiple security systems to facilitate interoperability and connectivity to the Global Security Operations Center (GSOC).
• Provide technical expertise and training to AT&T's end users and stakeholders.
• Assist with documentation of system configurations and integration workflows.
• Identify opportunities for system improvements and enhanced operational efficiency.

What You Bring

Required:

• 5+ years of hands-on experience deploying and managing physical security systems in enterprise environments
• Deep technical knowledge of modern physical security technologies:
  • Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc.
  • Cloud and hybrid video management systems and associated camera infrastructure
  • Visitor management systems and integration to access control
  • Integration platforms and APIs for physical security systems
• Proven track record of large-scale system deployments and migrations
• Strong understanding of system architecture, APIs, and integration methodologies
• Excellent problem-solving skills and ability to work independently in a customer environment
• Outstanding communication skills with both technical and non-technical stakeholders
• Willingness to work on-site full-time at AT&T headquarters in Dallas, TX and travel to job locations as necessary

Preferred:

• Experience with security operations center (SOC/GSOC) workflows and incident management
• Familiarity with enterprise IT infrastructure and network security concepts
• Experience working in forward deployed or embedded customer roles
• Background in law enforcement or corporate security operations

Location & Work Environment

This position is based full-time at AT&T's headquarters in Dallas, Texas. This is an in-person role requiring daily presence at the customer site. Some travel will be required.

Additional Info:

• The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.

Benefits & Culture:

At HiveWatch, we're passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:

• Comprehensive health coverage: medical, dental, vision, and life insurance
• Cutting-edge work in an emerging field with huge growth potential
• Competitive compensation packages designed to reward top talent
• 401(k) with a 4% company match to help you invest in your future
• 2 weeks of paid time off plus Company holidays
• Additional benefits include ClassPass credits and a discount on pet insurance
• A family-friendly, compassionate culture that values balance and belonging

We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.

Our EEO Statement:

HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristics.