Phygital Spatial Experience Architect — Bay Area/NYC

Aquent; Campbell (CA); On-site; USD 120,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Aquent Studios seeks an Experience Strategist to lead strategic conceptualization and design for high-impact physical retail environments. You will drive from concept to opening, shaping how customers engage with groundbreaking technology in Bay Area or NYC with limited on-site presence.

Responsibilities include mapping customer journeys, developing interaction frameworks, and translating data into actionable design insights while coordinating with Spatial Designers, Graphic Designers, and

Qualifications

• Proven experience in strategic conceptualization, spatial design, and execution for high-impact physical retail environments.
• Expertise in defining customer journeys, traffic flow, and engagement touchpoints.
• Strong background in developing phygital strategies and interaction frameworks.
• Ability to translate consumer data and retail trends into actionable design insights.
• Demonstrated experience in orchestrating complex design frameworks and leading cross-functional teams (Spatial Designers, Graphic Designers, Prototypers).
• Proficiency in 3D spatial concepts, floor plans, and fixture design.
• Experience with 3D visualization, rendering, and material specification.
• Hands-on prototyping experience, including light construction, scale mock-ups, large format printing, and 3D printing.
• Excellent stakeholder communication and presentation skills, capable of securing buy-in from senior leadership.
• Meticulous brand stewardship and quality oversight from ideation to physical proofing.
• Software Proficiency: Adobe Creative Suite, Figma, SketchUp, SolidWorks, Rhino, Miro, cloud tools.

Responsibilities

• Define and map end-to-end customer journeys within physical footprints, optimizing traffic flow and touchpoints.
• Author experience briefs and interaction frameworks integrating digital demos and physical storytelling.
• Analyze data and trends to inform layout optimizations and creative campaigns.
• Translate strategic frameworks into directives for Spatial Designers, Graphic Designers, and Prototypers.
• Establish engagement KPIs and evaluation frameworks for retail experiences and product trials.
• Package concepts into presentations for senior leadership to secure buy-in.
• Develop 3D spatial concepts, floor plans, and fixture designs for flagship stores and scaled footprints.
• Create high-fidelity 3D models, renderings, and fly-throughs to communicate intent to stakeholders.
• Select materials, lighting, and finishes aligning with sustainability and premium design.
• Prepare design intent packages and mechanical drawings for vendor hand-off.
• Review prototypes and on-site mockups to ensure design quality and dimensions.
• Lead mood boards and design system development for global retail initiatives.

Skills

Strategic thinking

Spatial design leadership

Phygital strategy

Data-driven insights

Cross-functional leadership

3D visualization

Prototyping

Stakeholder communication

Adobe Creative Suite

SolidWorks / Rhino

Tools

3D printers

CNC

Laser cutter

Vinyl cutter

Table saw

LED panels

Job description

Aquent Studios seeks an Experience Strategist to lead strategic conceptualization and design for high-impact physical retail environments. You will drive from concept to opening, shaping how customers engage with groundbreaking technology in Bay Area or NYC with limited on-site presence.

Responsibilities include mapping customer journeys, developing interaction frameworks, and translating data into actionable design insights while coordinating with Spatial Designers, Graphic Designers, and