PHSO Resource Coordinator

University of Vermont Medical Center; South Burlington (VT); Hybrid; USD 40,000 - 65,000; Full time

Job summary

An established healthcare organization is looking for a proactive PHSO Resource Coordinator to enhance patient outreach and care coordination. This exciting role involves collaborating with primary care teams and external partners to ensure patient needs are met effectively. You'll engage with patients, utilize data to identify care requirements, and maintain accurate health records. Join a dynamic team dedicated to improving community health and making a meaningful impact in patient lives. If you're passionate about healthcare and teamwork, this opportunity is perfect for you!

Benefits

Health and Wellness Benefits

Paid Time Off

Comprehensive Compensation Package

Qualifications

• Associates Degree in Human Services or equivalent experience required.
• Bachelor's level degree preferred.

Responsibilities

• Coordinate care for primary care population using data and reporting.
• Engage patients in primary care services and maintain health records.

Skills

Communication Skills

Customer Service

Data Analysis

Care Coordination

Education

Associates Degree in Human Services

Bachelor's Degree in Human Services

Job description

Join Our Team at The University of Vermont Health Network!

Are you passionate about making a difference in the health of the patients we serve? Do you enjoy patient outreach, engagement, and navigation services without providing direct clinical care? If so, we have an exciting opportunity for you!

As a PHSO Resource Coordinator, you will play a pivotal role in coordinating care for our primary care population. Your responsibilities will include:

1. Utilizing data and reporting to identify patient care needs.
2. Proactively reaching out to patients to engage in primary care services including appropriate visits, labs, or screenings.
3. Collaborating with PHSO nurses and primary care teams to ensure patient needs are being met.
4. Acting as a central point of contact with external parties including payer partners and community providers when applicable.
5. Maintaining accurate and up-to-date electronic health records including documentation of key services and screenings.

Department

Population Health Services Organization (PHSO), Quality Team

Qualifications

Education: Associates Degree in Human Services or 2-3 years of experience in a healthcare setting (or equivalent). Bachelor's level degree in Human Services preferred.

Experience: Care coordination or other transferable skills preferred. Customer service preferred.

Skills: We are looking for a proactive and reliable candidate who requires minimal oversight. Strong communication skills are essential, and the applicant must be comfortable making and receiving phone calls. It is important for the applicant to be collaborative and excited to become part of a cross-functional team.

Location

Onsite presence required at the IDX Building in South Burlington, VT, with flexibility to work remotely at times.

Why UVM Health Network (UVMHN)?

As a team, The University of Vermont Health Network improves the lives of our patients by delivering outstanding, cost-effective care close to patients' homes. Working together to better serve our communities makes us stronger, focusing on collaboration rather than competition.

Benefits

At UVMHN, we support our employees as passionately as we care for our patients. We offer a comprehensive, total compensation package that includes salary, health and wellness benefits, paid time off, and more.

Learn more about benefits

Learn More

• What is it like working here? https://www.uvmhealthnetworkcareers.org/diversity-equity-inclusion.html
• Find more information about the University of Vermont Health Network here: https://www.uvmhealth.org/about-uvm-health-network