PHSO Resource Coordinator

The University of Vermont Health Network; South Burlington (VT); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An innovative healthcare organization is seeking a dedicated PHSO Resource Coordinator to enhance patient care coordination. In this role, you will utilize your strong communication and organizational skills to engage with patients and collaborate with healthcare teams. This position offers a unique opportunity to contribute to patient outreach and navigation services, ensuring that care needs are met effectively. Join a supportive team that values collaboration and strives for excellence in healthcare delivery, making a meaningful impact in the communities we serve.

Benefits

Health and Wellness Benefits

Paid Time Off

Comprehensive Compensation Package

Qualifications

• Associates Degree in Human Services or equivalent experience in healthcare.
• Proven experience in care coordination and customer service.

Responsibilities

• Coordinate care for primary care population using data and reporting.
• Engage patients in primary care services and maintain accurate health records.

Skills

Communication Skills

Customer Service

Data Reporting

Care Coordination

Education

Associates Degree in Human Services

Bachelor’s Degree in Human Services

Job description

Building Name: UVMMC - 40 IDX Drive

Location Address: 40 IDX Drive, South Burlington Vermont Regular Department: PHSO Strategy & Operations Full Time Standard Hours: 40 Biweekly Scheduled Hours: 80 Shift: Day-8Hr Primary Shift: 8:00 AM - 4:30 PM Weekend Needs: None Salary Range: Min $26.76 Mid $33.46 Max $40.15 Recruiter: Kate Davies

Join Our Team at The University of Vermont Health Network!

Are you passionate about making a difference in the health of the patients we serve? Do you enjoy patient outreach, engagement and navigation services without providing direct clinical care? If so, we have an exciting opportunity for you!

As a PHSO Resource Coordinator, you will play a pivotal role in coordinating care for our primary care population. Your responsibilities will include:

• Utilizing data and reporting to identify patient care needs.

• Proactively reaching out to patients to engage in primary care services including appropriate visits, labs or screenings.

• Collaborating with PHSO nurses and primary care teams to ensure patient needs are being met.

• Acting as a central point of contact with external parties including payer partners and community providers when applicable.

• Maintaining accurate and up to date electronic health records including documentation of key services and screenings.

DEPARTMENT

Population Health Services Organization (PHSO), Quality Team

QUALIFICATIONS

Education: Associates Degree in Human Services or 2-3 years of experience in a healthcare setting (or equivalent). Bachelor’s level degree in Human Services preferred.

Experience: Care coordination or other transferable skills preferred. Customer service preferred.

Skills: We are looking for a proactive and reliable candidate who requires minimal oversight. Strong communication skills are essential, and applicant must be comfortable making and receiving phone calls. It is important for the applicant to be collaborative in nature and excited to become a part of a cross-functional team.

Location: Onsite presence required at the IDX Building in South Burlington, VT with flexibility to work remotely at times.

WHY UVM HEALTH NETWORK (UVMHN)?

As a team, The University of Vermont Health Network improves the lives of our patients by delivering outstanding care cost-effectively, as close to patient's homes as possible. Working together to better serve our communities makes us stronger, focused on collaboration instead of competition.

BENEFITS:
At UVMHN, we support our employees as passionately as we care for our patients. We offer a comprehensive, total compensation package that includes salary, health and wellness benefits, paid time off, and more.

• https:// www.uvmhealth.org/medcenter/health-careers/benefits

LEARN MORE:

• What is it like working here? https://www.uvmhealthnetworkcareers.org/diversity-equity-inclusion.html

• Find more information about the University of Vermont Health Network here: https://www.uvmhealth.org/about-uvm-health-network