Photo Specialist - Flexible Schedule & Customer Experience

Walgreens; Columbus (OH); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in Columbus, OH is hiring for a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for checkout transactions. You will own the photo department's inventory, monitor stock levels, and ensure product availability to meet customer needs.

You will greet customers, promote photo products, process purchases and returns, and help maintain a clean, safe, and engaging store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Engages customers at the photo counter with warmth and guidance to provide personalized products and services.
• Models and reinforces service best practices to deliver a delightful customer experience.
• Delivers courteous, accurate, and efficient service in the photo department and promotes photo products.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns inventory, supplies, organization, and readiness of the photo department and monitors stock levels.
• Fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for services like FedEx and Western Union, ensuring policy compliance.
• Maintains photo equipment and uses store systems to support daily operations.
• Keeps the photo department clean, safe, and well-merchandised.
• Supports merchandising and cross-training within the store to ensure coverage.
• Follows policies, asset protection standards, and regulatory requirements.

Skills

Customer service

Cash handling

Inventory management

Team collaboration

Retail experience

Tools

POS system

Job description

Walgreens in Columbus, OH is hiring for a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for checkout transactions. You will own the photo department's inventory, monitor stock levels, and ensure product availability to meet customer needs.

You will greet customers, promote photo products, process purchases and returns, and help maintain a clean, safe, and engaging store environment.