Photo Services Specialist - Delightful Customer Experience

Walgreens; Richmond Hill (GA); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens is seeking a Photo Department Associate to deliver expert photo services, digital passport photos, and support for customer service transactions at the point of sale. You will own the photo department’s inventory and readiness by managing supplies and monitoring stock to ensure product availability and timely order fulfillment.

You will promote photo products, assist customers at checkout, handle transactions and cash procedures, and maintain a clean, safe, and customer-focused

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers at the photo counter with warmth and helps identify needs to provide personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a delightful customer experience.
• Delivers courteous and efficient service in the photo department, including digital passport photo services and promotions.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks.

Skills

Fluent English

Flexible schedule

Job description

Walgreens is seeking a Photo Department Associate to deliver expert photo services, digital passport photos, and support for customer service transactions at the point of sale. You will own the photo department’s inventory and readiness by managing supplies and monitoring stock to ensure product availability and timely order fulfillment.

You will promote photo products, assist customers at checkout, handle transactions and cash procedures, and maintain a clean, safe, and customer-focused