Photo Experience Specialist — Delightful Customer Service

Walgreens; Coeur d'Alene (ID); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, digital passport photos, and support for everyday transactions at the photo counter. You will own photo department readiness, monitor supplies, and ensure product availability while collaborating with teammates to keep the store clean, safe, and customer focused.

Responsibilities include engaging customers, recommending photo products, processing transactions, managing

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Models and reinforces customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining records.
• Fulfills photo, online, and web pickup orders with accuracy and timeliness, and supports FedEx, Western Union, and other services.

Skills

English fluency

Customer service

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, digital passport photos, and support for everyday transactions at the photo counter. You will own photo department readiness, monitor supplies, and ensure product availability while collaborating with teammates to keep the store clean, safe, and customer focused.

Responsibilities include engaging customers, recommending photo products, processing transactions, managing