Photo Services Pro - Flexible Schedule & Customer Experience

Walgreens; Virginia Beach (VA); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens in Virginia Beach is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, providing expert photo services, digital passport photos, and support for checkout and service transactions.

You will own the photo department's inventory, maintain supplies, process transactions, promote photo products, and collaborate with teammates to keep the area clean, safe, and merchandise-ready while helping the store meet its sales and service goals.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining records.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy and timeliness.
• Provides customer support for service offerings, including FedEx, Western Union, and other ancillary services, while ensuring compliance with policies.
• Maintains photo equipment and uses store systems to support daily operations and troubleshoot issues.
• Maintains a clean, organized, safe, and well-merchandised photo department and supports merchandising execution.
• Supports cross-training and development of store team members on photo department operations to ensure coverage.
• Follows company policies, asset protection standards, and regulatory requirements to ensure a safe and compliant environment.
• Collaborates effectively with team members and completes additional assignments to support business objectives.

Skills

English fluency

Customer service

Retail experience

Job description

Walgreens in Virginia Beach is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, providing expert photo services, digital passport photos, and support for checkout and service transactions.

You will own the photo department's inventory, maintain supplies, process transactions, promote photo products, and collaborate with teammates to keep the area clean, safe, and merchandise-ready while helping the store meet its sales and service goals.