Photo Services & Customer Experience Specialist

Walgreens; Council Bluffs (IA); On-site; USD 21,000 - 23,000; Part time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience with expert photo services, digital passport photos, and support for transactions at the register. You will own the photo department's inventory, maintain supplies, and ensure product availability to meet customer needs.

Responsibilities include promoting photo products, processing transactions accurately, supporting merchandising, and keeping the department clean, safe, and well-organized while collaborating

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a distinctive customer experience and resolve issues until satisfied.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Maintains inventory, supplies, organization, and operational readiness of the photo department and supports merchandising execution.

Skills

Customer service

English fluency

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience with expert photo services, digital passport photos, and support for transactions at the register. You will own the photo department's inventory, maintain supplies, and ensure product availability to meet customer needs.

Responsibilities include promoting photo products, processing transactions accurately, supporting merchandising, and keeping the department clean, safe, and well-organized while collaborating