Photo Services & Customer Experience Pro

Walgreens; Metairie Terrace (LA); On-site; USD 2,066,000 - 2,342,000; Full time

Job summary

Walgreens in Metairie Terrace, LA is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter. You will own inventory, maintain supplies, monitor levels, and ensure product availability to meet customer needs while supporting merchandising and a safe, welcoming store environment.

Responsibilities include assisting customers at checkout, promoting photo products, processing transactions with accuracy,

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose, greeting them and identifying needs to provide personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a distinctive experience across the team.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products.
• Recommends products and services to meet customer needs and drive sales opportunities.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, following cash handling procedures.
• Maintains inventory, supplies, organization, and readiness of the photo department to align with forecasted demand.
• Processes and fulfills photo, online, and web pickup orders with timeliness and accuracy.
• Maintains a clean, safe, and well-merchandised photo department and supports store appearance.
• Collaborates with team members and cross-trains on photo operations to ensure coverage.

Skills

English language proficiency

Customer service

Cash handling

Merchandising

Team collaboration

Job description

Walgreens in Metairie Terrace, LA is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter. You will own inventory, maintain supplies, monitor levels, and ensure product availability to meet customer needs while supporting merchandising and a safe, welcoming store environment.

Responsibilities include assisting customers at checkout, promoting photo products, processing transactions with accuracy,