Photo Experience Specialist - Passport & In-Store Services

Walgreens; Knoxville (TN); On-site; USD 20,664 - 23,419; Full time

Job summary

Walgreens in Knoxville, TN is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and checkout support. You will own the photo department's inventory, monitor supplies, and ensure product availability to meet customer needs.

The role includes promoting photo products, processing transactions, supporting FedEx and Western Union, and collaborating with team members to maintain a clean, safe, and inviting store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Delivers courteous, friendly, accurate, and efficient service at the photo counter, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining photo expense and supply inventory.
• Processes and fulfills photo, online, and web pickup orders with timeliness for a seamless customer experience.
• Provides customer support for services such as FedEx, Western Union, and other offerings, while complying with policies.
• Maintains photo equipment and store systems to support daily operations and troubleshoot issues.

Skills

English fluency

Job description

Walgreens in Knoxville, TN is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and checkout support. You will own the photo department's inventory, monitor supplies, and ensure product availability to meet customer needs.

The role includes promoting photo products, processing transactions, supporting FedEx and Western Union, and collaborating with team members to maintain a clean, safe, and inviting store environment.