Photo Services & Passport Specialist

Walgreens; Zanesville (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, passport photos, and support for transactions including FedEx and Western Union. You will own the photo department's inventory, maintain supplies, and ensure product availability to meet customer needs.

You will promote photo products, assist at checkout, handle cash, and collaborate with teammates to keep the store clean, safe, and focused on customer service while supporting

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy and timeliness.
• Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies.
• Maintains photo equipment and utilizes store systems and technology to support daily operations.
• Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.
• Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups.
• Supports cross-training and development of store team members on photo department operations and services.
• Follows company policies and safety standards to help ensure a secure environment.
• Collaborates effectively with team members and completes additional assignments as needed.

Skills

Fluent English

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, passport photos, and support for transactions including FedEx and Western Union. You will own the photo department's inventory, maintain supplies, and ensure product availability to meet customer needs.

You will promote photo products, assist at checkout, handle cash, and collaborate with teammates to keep the store clean, safe, and focused on customer service while supporting