PHONE TRIAGE RN - ACCESS SERVICES

Froedtert Health; United States; Remote; USD 10,000 - 60,000; Part time

Job summary

An established healthcare provider is seeking a dedicated triage RN to join their remote team. In this role, you will be responsible for assessing patient needs through incoming calls and providing appropriate clinical options based on established triage protocols. This position requires a strong clinical background and the ability to educate patients on immediate care and preventative behaviors. With a commitment to diversity and equal opportunity, this organization offers a supportive environment where you can thrive in your nursing career while enjoying competitive pay and comprehensive benefits.

Benefits

Paid Time Off

Career Development Opportunities

Health Insurance

Retirement Plan

Employee Assistance Programs

Qualifications

• 5+ years of clinical experience in acute or ambulatory care.
• Minimum two years of education at an accredited School of Nursing.

Responsibilities

• Triage incoming calls to the After Hours Answering Service.
• Assess patient needs and provide clinical options based on protocols.

Skills

Clinical Assessment

Triage Protocols

Patient Education

Education

Associate Degree in Nursing

Bachelor's Degree in Nursing

Tools

Epic EMR

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is REMOTE.

FTE: 0.625

Shift: Shift 2

Work schedule: Mon & Tues 1800-0000, Thurs 1630-0100, Fri 1800-0000, Sat & Sun 1530-0000; B week: Wed 1630-0100. Holidays as assigned.

Job Summary:

Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other healthcare providers. The triage RN assesses patient needs and provides appropriate clinical options based on triage protocols, which may include education on immediate care and preventative behaviors. Calls are documented in Epic, the electronic medical record.

Experience:

A minimum of five years of clinical experience in acute or ambulatory care is required. Seven or more years preferred.

Education:

Minimum two years of education at an accredited School of Nursing to be eligible for RN licensure. Bachelor's degree preferred.

Licensure:

Current Wisconsin RN license or multi-state license from a participating NLC state.

Compensation & Benefits:

Hourly pay ranges from $29.70 to $46.04, based on experience. Benefits include paid time off, career development opportunities, academic partnership with the Medical College of Wisconsin, referral bonuses, retirement plan, health insurance, and various employee assistance programs.

Froedtert Health and the Medical College of Wisconsin support a diverse workforce and are an equal opportunity employer. We perform pre-employment drug testing and accommodate applicants' needs during the application process.