Phone Installation Technician (Government)

Cricket Wireless LLC.; McLean (VA); On-site; USD 69,000 - 112,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and ADI

Employee Discounts

Job summary

AT&T is seeking a Phone Installation Technician in McLean, VA to install, maintain, and support telecommunication systems, including VOIP and legacy phones. The role requires office presence and may involve travel between Chantilly and McLean.

We cover a broad range of benefits and offer a shift from 6:00 a.m. to 2:30 p.m., with potential extended hours during peak periods. Candidate must be comfortable with on-site work in a fast-paced environment.

Qualifications

• Excellent knowledge of cabling methodologies and industry standards.
• Experience installing endpoints including IT equipment, printers, VOIP and digital phones, and network devices.
• Ability to troubleshoot hardware, network, and telecom systems.

Responsibilities

• Support all facets of phone installations and troubleshoot telephones.
• Install, pull, terminate, and dress cabling per standards.
• Troubleshoot and repair faulty connections, dropped calls, or hardware issues.
• Configure call routing, voicemail, extensions, and phone features.

Skills

Cable installation

Troubleshooting

Endpoint installation

VOIP phones

Network switches

Hardware troubleshooting

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.

We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Phone Installation Technician responsible for the installation, maintenance, and support of telecommunications systems, including VoIP and legacy phone systems.

Job Duties/Responsibilities

• Supporting all facets of phone installations and troubleshooting a variety of telephones.
• Installing, pulling, terminating, and dressing cabling appropriately according to industry and Sponsor standards.
• Troubleshoot and repair faulty connections, dropped calls, or hardware issues.
• Configure call routing, voicemail, extensions, and phone features.
• Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects.
• Member of a team comprised of a variety of skills that provide coverage from 6:00 a.m. – 6:00 p.m. with flexibility to support 24x7 operations; may need to work extended hours during critical peaks and be available to meet last minute requests.
• SHIFT: 6am-2:30pm.
• Must be willing to travel back and forth between Chantilly and McLean.

Required Qualifications

• Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists.
• Experience with installing endpoints including but not limited to desktop IT equipment, printers, VOIP and digital phones, network switches.
• Experience resolving technical problems and answering queries that involve computer hardware, network, and telecommunications systems.

Desired Qualifications

• Related work experience in IT hardware and cabling installation.
• Experience with implementation on the Sponsor's network LAN infrastructure.
• Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job.

Our Phone Installation Technician's earn between $69,000 - $111,500.

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours: 40

Time Type: Regular

Location: Mclean, Virginia

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since.

At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day.

From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of - at AT&T, we create connections that change the world.