Phlebotomy Training | Donor Care Specialist

The American National Red Cross; Norwich (CT); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical, Dental and Vision plans

401K with company match

Paid Time Off

Job summary

The American Red Cross in Norwich, CT is seeking Blood Collection Staff to support mobile blood drives. Paid phlebotomy training is provided, with a focus on creating a welcoming environment for volunteer donors and following safety procedures to ensure safe, life-saving blood collections.

You will work with a team, handle equipment setup at donation sites, and may drive Red Cross vehicles. The schedule is variable and requires flexibility for early mornings, nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with good driving record is required.
• Physical requirements may include lifting, pushing or pulling heavy weights and long hours.

Responsibilities

• Take the time to personally connect with donors and explain the impact of their donation.
• Collaborate with teammates to create a welcoming and friendly environment for donors.
• Maintain accuracy and attention to detail to ensure collected blood meets regulatory standards.

Skills

Customer service

Verbal communication

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The American Red Cross in Norwich, CT is seeking Blood Collection Staff to support mobile blood drives. Paid phlebotomy training is provided, with a focus on creating a welcoming environment for volunteer donors and following safety procedures to ensure safe, life-saving blood collections.

You will work with a team, handle equipment setup at donation sites, and may drive Red Cross vehicles. The schedule is variable and requires flexibility for early mornings, nights, weekends, and holidays.