Phlebotomy Technician

Mercy Cedar Rapids; Cedar Rapids (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Phlebotomy Technician in Cedar Rapids, Iowa. The role involves patient interaction, specimen collection, and ensuring quality care through effective communication. Candidates should have a high school diploma, with preference given to those with phlebotomy training. This position offers opportunities for professional development and process improvement.

Qualifications

• Knowledge of specimen collection procedures, including venipuncture and respiratory swabs.
• Ability to communicate effectively with patients and medical personnel.
• Experience preferred, but not required.

Responsibilities

• Perform specimen collection, including phlebotomy and respiratory swabs.
• Communicate effectively with patients and medical staff.
• Participate in off-site collections as required.

Skills

Customer Service

Attention to Detail

Multitasking

Ability to Work Under Pressure

Education

High School Diploma or equivalent

Graduate of a phlebotomy training program or medical assisting program

Tools

Laboratory Information System (LIS)

Job description

This position supports Mercy's philosophy of patient centered care by providing timely and accurate specimen collection and other laboratory support functions. The Phlebotomy Technician exhibits compassion towards our patients, provides outstanding customer service, and demonstrates professional behavior.

Job Duties

Ensures that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand-offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome

Properly identifies patients and samples during the pre-analytical, analytical, and post-analytical phases of testing

Follows laboratory procedures for specimen collection, order entry, specimen receiving, and all other duties

Communicates effectively and professionally with physicians, nurses, other medical personnel, patients, and families

Prioritizes workload to ensure timely collection of patient samples

Maintains and improves skills by participating in at least one continuing education activity annually

Actively seeks and identifies opportunities for process improvement

Uses laboratory information system access information and enter information

Assists with education and trains new staff and students

Perform specimen collection, including phlebotomy, respiratory swabs, and skin tests, with skill and compassion

Answers incoming phone calls and places outgoing phone calls in a timely manner using proper phone etiquette

Receives specimens into the laboratory and delivers to proper locations

Participates in off-site collections and rotate to lab locations outside the hospital as required.

Knowledge, Skills and Abilities

Knowledge of specimen collection procedures, including venipuncture, capillary collection, TB placement, and respiratory swabs

Knowledge of different patient populations and their needs, including neonatal, pediatric, geriatric, and trauma

Ability to work quickly and efficiently under pressure without sacrificing quality

Ability to multitask, prioritize, and work with interruptions

Skill to use the laboratory information system (LIS)

Ability to detail-oriented

Ability to complete appropriate documentation and paperwork clearly and completely

Exhibits outstanding customer service to patients, families and colleagues.

Professional Experience

Experience preferred, but not required.

Education

High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of a degree.

Preferred: Graduate of a phlebotomy training program or medical assisting program.

Licensure, Certification, Registration

Preferred - one of the following:

American Society for Clinical Pathology (ASCP), PBT (ASCP)

American Medical Technologists (AMT, RPT (AMT)

National Healthcareer Association (NHA), CPT (NHA)

About the company

656 Mercy Medical Center is a Catholic hospital in Cedar Rapids, Iowa.

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