Phlebotomy Technician

Mercycare; Cedar Rapids (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

Mercy Cedar Rapids is seeking a Phlebotomy Technician to support patient-centered care through accurate specimen collection and laboratory functions. The role requires a compassionate approach, communication skills, and the ability to adapt in a fast-paced environment. Join a mission-driven organization committed to professional growth, with opportunities for ongoing education and community impact.

Benefits

Generous benefits package

Exciting sign-on bonuses for select positions

Qualifications

• Knowledge of specimen collection procedures, including venipuncture and capillary collection.
• Preferred certifications in phlebotomy (ASCP, AMT, or NHA).
• Ability to communicate effectively and professionally.

Responsibilities

• Ensure accurate communication of clinically relevant information to patients and families.
• Perform specimen collection with skill and compassion.
• Participate in off-site collections and maintain laboratory safety protocols.

Skills

Compassion

Customer Service

Attention to Detail

Ability to Work under Pressure

Multi-tasking

Education

High School Diploma or equivalent

Graduate of a phlebotomy training program or medical assisting program

Job description

Work Shift

Day

Scheduled Weekly Hours

20

Summary

This position supports Mercy's philosophy of patient centered care by providing timely and accurate specimen collection and other laboratory support functions. The Phlebotomy Technician exhibits compassion towards our patients, provides outstanding customer service, and demonstrates professional behavior.

Job Description

Job Duties

• Ensures that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
• Properly identifies patients and samples during the pre-analytical, analytical, and post-analytical phases of testing
• Follows laboratory procedures for specimen collection, order entry, specimen receiving, and all other duties
• Communicates effectively and professionally with physicians, nurses, other medical personnel, patients, and families
• Prioritizes workload to ensure timely collection of patient samples
• Maintains and improves skills by participating in at least one continuing education activity annually
• Actively seeks and identifies opportunities for process improvement
• Uses laboratory information system access information and enter information
• Assists with education and trains new staff and students
• Perform specimen collection, including phlebotomy, respiratory swabs, and skin tests, with skill and compassion
• Answers incoming phone calls and places outgoing phone calls in a timely manner using proper phone etiquette
• Receives specimens into the laboratory and delivers to proper locations
• Participates in off-site collections and rotate to lab locations outside the hospital as required
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

• Knowledge of specimen collection procedures, including venipuncture, capillary collection, TB placement, and respiratory swabs
• Knowledge of different patient populations and their needs, including neonatal, pediatric, geriatric, and trauma
• Ability to work quickly and efficiently under pressure without sacrificing quality
• Ability to multi-task, prioritize, and work with interruptions
• Skill to use the laboratory information system (LIS)
• Ability to detail-oriented
• Ability to complete appropriate documentation and paperwork clearly and completely
• Exhibits outstanding customer service to patients, families and colleagues.

Professional Experience

• Experience preferred, but not required.

Education

• High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of a degree.
• Preferred: Graduate of a phlebotomy training program or medical assisting program.

Licensure, Certification, Registration

One of the following certifications preferred:

• American Society for Clinical Pathology (ASCP), PBT (ASCP)
• American Medical Technologists (AMT, RPT (AMT)
• National Healthcareer Association (NHA), CPT (NHA)
• Minimum age of 18 required.

Pay Rate Type

Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.

Walk-In Interviews at Mercy Cedar Rapids - 11:00 a.m. to 1:00 p.m. every Tuesday

We welcome the chance to meet with you and share our current opportunities, including information on our exciting sign-on bonuses for select positions! Mercy Cedar Rapids is a growing healthcare system. We are mission-driven, locally managed, and committed to the professional and personal growth of our employees. No appointment necessary – just bring your résumé!

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The Mercy Touch — it’s compassionate people taking care of patients and each other. And, at Mercy Cedar Rapids, there's something for anyone who wants to have an influence on their community and grow their career. We are proud of our mission-centered culture and our employees enjoy growth opportunities, supportive team members, a generous benefits package and more.

Ifyou don't see the position you're looking for - or if you're not sure what you're looking for, we invite you to join our Talent Community to stay informed about future opportunities!