Phlebotomy Tech II

Boston Medical Center; Boston (MA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) savings matches

Paid time off

Job summary

Boston Medical Center is seeking a Phlebotomy Tech II for inpatient services. The role includes venipuncture, specimen processing, patient registration in EPIC, and adherence to LIS procedures.

Full-time schedule on the 3rd shift (Tues-Sat 10:30pm-7:00am) with holidays. Comprehensive benefits and opportunities for growth are offered to support a dedicated patient-care team.

Qualifications

• High School Diploma or GED required.
• Completion of a NAACLS accredited phlebotomy program required.
• Phlebotomy experience preferred.
• Excellent English communication and interpersonal skills required.
• Ability to maintain confidentiality of health information.
• Ability to balance multiple priorities and handle challenging situations.

Responsibilities

• Performs venipunctures according to policies, including timed specimens, blood cultures, pediatric and neonatal specimens.
• Identifies patients and labels specimens according to policies.
• Prepares specimens for analysis and send-out, including urines and study specimens.
• Operates LIS and EPIC for order entry and registration functions.
• Maintains equipment and supplies, monitors temperatures and performs routine maintenance.
• Guides specimen routing and prioritizes stat and routine workloads.
• Assists in training lab staff and phlebotomy students.
• Follows infection control and safety procedures and completes required training.

Skills

Phlebotomy

Customer service

English communication

Attention to detail

Confidentiality

Time management

Education

High School Diploma or GED

NAACLS phlebotomy program

Tools

EPIC

LIS

Job description

Position Summary

Responsible for providing quality, customer-oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies. Position: Phlebotomy Tech II Department: Phlebotomy Inpatient Schedule: Full Time (Tues-Sat 1030p-7a, holidays, 3rd shift, Inpatient)

Essential Responsibilities / Duties

• Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.
• Positively identifies all patients according to laboratory policies and procedures.
• Verifies identification of specimens and labels specimens according to laboratory policies and procedures.
• Receives and prepares laboratory specimens prior to laboratory analysis and testing, including study specimens, random and 24 hour urines, and send-out specimens.
• Centrifuges and aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.
• Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens.
• Routes and distributes specimens to appropriate lab sections within specific time frames.
• Assists in the pickup and delivery of specimens as needed.
• Prepares all workstations with essential supplies.
• Performs special procedures and waived point of care testing as requested by supervisors, assistants, and specialists.
• Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.
• Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.
• Utilizes technical training and acquires in-depth knowledge of the LIS and its functions.
• Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.
• Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assigning of medical record numbers.
• Answers the telephone according to department policy and procedure.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
• Manages time appropriately and meets BMC standards for attendance and punctuality.
• Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.
• Assists in training new lab support technicians and phlebotomy students.
• Completes all laboratory and hospital safety, compliance, and competency training as assigned.
• Follows established hospital infection control and safety procedures.
• Performs special procedures as requested by supervisors, assistants, and specialists.
• Performs point of care waived testing, maintains instruments, training and competencies.

Job Requirements

• Education: High School Diploma or GED.
• Completion of a NAACLS accredited phlebotomy program.
• Experience: Phlebotomy, and/or specimen processing experience preferred.
• Knowledge and Skills: Excellent English communication skills (oral and written) and interpersonal skills are required to communicate effectively with internal and external contacts in a courteous and customer service manner.
• Knowledge and Skills: Excellent analytical and critical thinking skills; strong attention to detail, organizational ability and follow-through.
• Knowledge and Skills: Must be able to maintain strict confidentiality of all personal/health sensitive information.
• Knowledge and Skills: Ability to effectively handle challenging situations and to balance multiple priorities.

Compensation

Compensation Range: $21.64- $27.45 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements.

Benefits

• benefits (medical, dental, vision, pharmacy)
• contract increases
• Flexible Spending Accounts
• 403(b) savings matches
• earned time cash out
• paid time off
• career advancement opportunities
• resources to support employee and family wellbeing

Equal Opportunity Employer / Disabled / Veterans

We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

Company Culture

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.