Phlebotomy Tech I

Boston Medical Center; Boston (MA); On-site; USD 29,000 - 37,000; Full time

Job summary

Boston Medical Center is seeking a Phlebotomy Tech I to join the Outpatient Phlebotomy team. You will perform venipunctures, register patients in EPIC, and prepare specimens for analysis while maintaining quality and patient care in a busy outpatient setting.

The role requires strong English communication, attention to detail, and the ability to balance multiple tasks with safety and compliance. This is a full-time, on-site position with rotating weekends and holidays.

Qualifications

• Phlebotomy experience or related specimen processing preferred.
• Excellent English communication and interpersonal skills.
• Ability to handle multiple priorities and maintain confidentiality.

Responsibilities

• Perform venipunctures according to lab policies and procedures.
• Identify patients and label specimens accurately.
• Prepare and process specimens for laboratory analysis and testing.

Skills

Phlebotomy

Venipuncture

English communication

Interpersonal skills

Education

High School Diploma or GED

Tools

EPIC registration

LIS

Job description

POSITION SUMMARY:

Responsible for providing quality, customer-oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies. Position: Phlebotomy Tech I Department: Phlebotomy Outpatient Schedule: Full Time (Mon-Thur 11:30a-8p, Fri 9:30a-6p with rotating weekends and holidays)

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.
• Positively identifies all patients according to laboratory policies and procedures.
• Verifies identification of specimens and labels specimens according to laboratory policies and procedures.
• Receives and prepares laboratory specimens prior to laboratory analysis and testing, including study specimens, random and 24 hour urines, and send-out specimens.
• Centrifuges and aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.
• Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens.
• Routes and distributes specimens to appropriate lab sections within specific time frames.
• Assists in the pickup and delivery of specimens as needed.
• Prepares all workstations with essential supplies.
• Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.
• Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.
• Utilizes technical training and acquires in-depth knowledge of the LIS and its functions.
• Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.
• Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assigning of medical record numbers.
• Answers the telephone according to department policy and procedure.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
• Manages time appropriately and meets BMC standards for attendance and punctuality.
• Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.
• Assists in training new lab support technicians and phlebotomy students.
• Completes all laboratory and hospital safety, compliance, and competency training as assigned.
• Follows established hospital infection control and safety procedures.
• Performs special procedures as requested by supervisors, assistants, and specialists.

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required.

JOB REQUIREMENTS

EDUCATION

High School Diploma or GED.

EXPERIENCE

Phlebotomy, and/or specimen processing experience preferred.

KNOWLEDGE AND SKILLS

Excellent English communication skills (oral and written) and interpersonal skills are required to communicate effectively with internal and external contacts in a courteous and customer service manner. Excellent analytical and critical thinking skills; strong attention to detail, organizational ability and follow-through. Must be able to maintain strict confidentiality of all personal/health sensitive information Ability to effectively handle challenging situations and to balance multiple priorities.

Compensation Range

Compensation Range: $20.81- $26.92

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.