Phlebotomy Team Lead - Clinical Lab Operations

Sonic Healthcare USA; Hicksville (NY); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off and Paid Holidays

401(k) with generous company match

Free lab services for you and eligible

Work-life balance

Job summary

Sonic Healthcare USA is seeking a frontline supervisor for phlebotomy operations in the New York region. You will lead phlebotomy teams across multiple sites and support the Operations Manager in achieving departmental goals while delivering excellent patient-focused service.

The role requires 2+ years of supervisory lab experience, strong communication skills, and a valid driver’s license. Competitive benefits and growth opportunities are provided.

Qualifications

• High School Diploma or equivalent.
• A valid driver's license and an excellent driving record for the past three years.
• 2+ years of specimen collection or processing experience.
• 2+ years of supervisory experience in a laboratory setting.
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.
• Certification from the American Society of Phlebotomy Technicians (bonus)

Responsibilities

• Lead phlebotomy operations across multiple worksite locations within the designated region.
• Support the Operations Manager with departmental goals and objectives, including developing and inspiring your team of employees.
• Interact with a variety of clients/patients and ensure exceptional, customer-focused service.
• Manage departmental resources, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

Skills

Leadership

Communication

Problem solving

Time management

Customer service

Education

High School Diploma or equivalent

Job description

Sonic Healthcare USA is seeking a frontline supervisor for phlebotomy operations in the New York region. You will lead phlebotomy teams across multiple sites and support the Operations Manager in achieving departmental goals while delivering excellent patient-focused service.

The role requires 2+ years of supervisory lab experience, strong communication skills, and a valid driver’s license. Competitive benefits and growth opportunities are provided.