Phlebotomy Supervisor: Lead Team & Client Excellence

Talentify; Fairfax (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Centers Laboratory of New Jersey is seeking a Phlebotomist Supervisor to oversee phlebotomists in the field and monitor the team performing laboratory duties within physician offices, following the assigned work schedule and ensuring client satisfaction.

This hands-on leadership role includes managing scheduling, payroll, audits for regulatory compliance, training staff, conducting site visits, and coordinating with sales and client services to maintain high levels of service.

Qualifications

• High school diploma or equivalent.
• At least 3 years of laboratory experience.

Responsibilities

• Directly oversees and supervises all company phlebotomist in all locations.
• Manages the scheduling and proper placement of phlebotomist on a daily basis for all locations.
• Manages payroll and all payroll related issues for phlebotomist, including reviews of submitted hours and expenses.
• Ensures compliance with regulatory agency requirements through maintaining proper documentation, conducting audits, and corrective actions.
• Participates in all Quality meetings and programs.
• Screen, interview and hire all new phlebotomy personnel as needed.
• Provide orientation, training, and competency assessments to all testing personnel.
• Performs all phlebotomy related disciplinary actions as needed.
• Perform at least 3 to 4 daily site visits to perform all duties: meet phlebotomists and clients, review issues, provide training, and document site visits.
• Work with sales team and client services to coordinate all client related phlebotomy services and ensure high level of customer service and client retention.
• Able to perform phlebotomist duties including venipuncture, specimen collection, and proper documentation.
• Familiar with tube types, test requests, and medical terminology.
• Data entry and data retrieval using the laboratory’s data management system.
• Laboratory report retrieval and filing.
• Maintain adherence to all company policies and procedures.
• Demonstrate professional responsibility and performance; be flexible, organized, and able to function under stress.
• Perform all responsibilities independently with no direct supervision.
• Perform all other duties as assigned.

Skills

Supervisory experience

Phlebotomy

Training and mentorship

Regulatory compliance

Communication

Team coordination

Education

High school diploma or equivalent

Additional education preferred

Tools

Laboratory data management system

Job description

Centers Laboratory of New Jersey is seeking a Phlebotomist Supervisor to oversee phlebotomists in the field and monitor the team performing laboratory duties within physician offices, following the assigned work schedule and ensuring client satisfaction.

This hands-on leadership role includes managing scheduling, payroll, audits for regulatory compliance, training staff, conducting site visits, and coordinating with sales and client services to maintain high levels of service.