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Mercy is seeking a Supervisor, Laboratory Support Services to lead the provider care team in accurate, timely collection of lab samples and testing. The role includes HR tasks such as scheduling and performance reviews, and ensuring regulatory compliance with Mercy Service Standards.
The ideal candidate will have three years of clinical lab experience, strong leadership, and a customer-service mindset, supporting Mercy’s mission to deliver high-quality care.
Find your calling at Mercy!The Supervisor, Laboratory Support Services is a leader and part of the provider care team. This position is responsible for accurate, precise, and timely collection of laboratory samples and testing as required. Laboratory Supervisors are responsible for assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position will be required to perform Human Resources functions, which may include scheduling and job performance reviews. The Laboratory Supervisor Support Services will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.
Job DescriptionThe Supervisor, Laboratory Support Services is a leader and part of the provider care team. This position is responsible for accurate, precise, and timely collection of laboratory samples and testing as required. Laboratory Supervisors are responsible for assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position will be required to perform Human Resources functions, which may include scheduling and job performance reviews. The Laboratory Supervisor Support Services will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Education: High School Degree Licensure: Experience: Three years acceptable clinical laboratory experience Certifications: Other: Skills, knowledge and abilities: Working conditions, mental and physical requirements: Equipment used: Preferred Education: Associate's Degree Preferred Licensure: Preferred Experience: Previous leadership responsibility Preferred Certifications: ASCP Preferred Other:
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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