Phlebotomy Supervisor - FT - Days

Mercy; Joplin (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy seeks a Supervisor, Laboratory Support Services to lead the lab support team, ensure accurate specimen processing, and maintain compliance with quality standards.

The role emphasizes exceptional customer service in line with Mercy Signature Service and may involve HR activities such as scheduling and performance reviews. Mercy values leadership and collaboration across the care team.

Qualifications

• Three years of acceptable clinical laboratory experience.
• ASCP certification preferred.
• Education: High School Degree; Associate’s Degree preferred.
• HR tasks such as scheduling and performance reviews may be required.

Responsibilities

• Lead laboratory support services and ensure compliance with quality standards.
• Provide excellent customer service in line with Mercy Service Standards.
• Schedule and perform HR-related tasks as needed.

Skills

Leadership experience

Customer service

Regulatory compliance

Education

High School Diploma

Associate's degree preferred

Job description

Find your calling at Mercy! The Supervisor, Laboratory Support Services is a leader and part of the provider care team. This position is responsible for accurate, precise, and timely collection of laboratory samples and testing as required. Laboratory Supervisors are responsible for assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position will be required to perform Human Resources functions, which may include scheduling and job performance reviews. The Laboratory Supervisor Support Services will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Education: High School Degree Licensure: Experience: Three years acceptable clinical laboratory experience Certifications: Other: Skills, knowledge and abilities: Working conditions, mental and physical requirements: Equipment used: Preferred Education: Associate's Degree Preferred Licensure: Preferred Experience: Previous leadership responsibility Preferred Certifications: ASCP Preferred Other:

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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