Phlebotomy Supervisor

ADP, Inc.; Sugar Land (TX); On-site; USD 75,000 - 85,000; Full time

Job summary

ADP, Inc. is seeking a Phlebotomy Supervisor in Sugar Land, Texas, to perform regular phlebotomy duties while overseeing scheduling, staffing, supply management, and compliance monitoring.

This role serves as a liaison between phlebotomists and the client, ensuring high standards across all draw sites. The incumbent will train new phlebotomists during the 90-day probation period, manage annual reviews and recruitment, and support the Operations Manager and Sales team in setting up new draw

Qualifications

• Minimum 5 years’ lab industry experience.
• Minimum 1 year supervisory experience.
• Phlebotomy certification and state license (if required).
• Ability to perform phlebotomy on all age groups.
• Strong organizational, problem-solving, and communication skills.
• Knowledge of laboratory procedures.

Responsibilities

• Oversee scheduling and staffing across sites.
• Maintain supply management and compliance monitoring.
• Train and supervise phlebotomists through probationary period.
• Counsel and handle performance improvements for staff.
• Assist with annual reviews, recruiting, and interviews.
• Set up new draw sites with Operations.
• Audit requisitions and ensure insurance compliance.
• Conduct monthly/quarterly draw-site inspections.

Skills

Leadership

Communication

Organizational

Problem-solving

Phlebotomy

Education

High School Diploma

Job description

Salary Range: $75,000.00 To $85,000.00 Annually

Job Summary

The Phlebotomy Supervisor is responsible for performing regular phlebotomy duties while overseeing scheduling, staffing, supply management, compliance monitoring, and serving as a liaison between phlebotomists and the client.

• Perform phlebotomy professionally and compassionately.
• Maintain a safe, clean environment and adhere to infection control standards.
• Ensure accurate completion of requisitions and proper specimen collection.
• Communicate effectively with clients, patients and staff regarding concerns, changes, updates, related to lab pre-analytic processes.
• Keep draw stations clean and stocked daily.
• Schedule phlebotomists and ensure adequate staffing at all sites.
• Fill in for phlebotomists when needed.
• Perform sample and inventory transportation when needed.
• Train and monitor newly hired phlebotomists through their 90-day probationary period with the assistance of the training supervisor.
• Train staff on compliance updates and procedural changes.
• Counsel and provide progressive performance improvement for phlebotomists, up to and including disciplinary action under the Phlebotomy Operations Manager’s direction.
• Assist with annual reviews, recruiting, and interviewing candidates.
• Support the Operations Manager and Sales team in setting up new draw sites.
• Conduct, document, and store compliance inspections of all draw sites on a monthly and quarterly basis.
• Audit requisitions and ensure insurance compliance.
• Ensure phlebotomists in physician offices only perform UWL-related duties.
• Maintain adequate records of employee performance and attendance, weekly site visits, and documented communications.
• Perform courier and processing duties when necessary

Knowledge, Skills & Experience Required

• High School Diploma
• Minimum 5 years’ lab industry experience
• Minimum of 1 years’ supervisory experience
• Phlebotomy certification and state license (if required)
• Ability to perform phlebotomy on all age groups
• Strong organizational, problem-solving, and communication skills
• Knowledge of laboratory procedures

Physical Requirements

Note that this position requires the employee to have and maintain reliable transportation, a valid unrestricted driver’s license, and motor vehicle insurance as required by law in the state of operation.

• Continuous sitting/walking (up to 8 hrs/day)
• Driving
• Frequent lifting (10 lbs or less), occasional lifting (11–35 lbs)
• Medical
• Vision
• 401K
• Optional disability and life insurance

Please note that this is not intended to be an exhaustive list of all possible responsibilities and is a high-level summary of possible responsibilities.