Phlebotomy Supervisor

TridentCare; Novato (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

TridentCare in Novato, CA seeks an experienced Phlebotomy Supervisor to oversee operations and staff across all shifts, ensuring efficient scheduling, accurate time records and high-quality phlebotomy services.

You will lead training efforts, assess staff performance and coordinate with Laboratory and Dispatch teams to maintain compliance with local, state and federal regulations. Strong leadership and patient-focused service are essential.

Qualifications

• Experience leading phlebotomy teams.
• Ability to monitor staff performance and timekeeping.
• Strong communication with management and other departments.

Responsibilities

• Oversees phlebotomy operations and personnel across all shifts.
• Schedules staff efficiently to meet daily service levels.
• Communicates facility concerns to area managers.
• Provides training, skills assessment and in-service education.
• Monitors specimen collection, preservation and regulatory compliance.
• Prepares reports on phlebotomy production and staff evaluations.
• Regularly reports to Phlebotomy Manager.

Skills

Phlebotomy supervision

Timekeeping

Staff training

Customer service

Job description

• Oversees phlebotomy operations and personnel on all shifts including scheduling available staff in an efficient manner.
• Communicate Facility Concerns to Area managers
• Work with Area Managers and other Field personnel in such a way as to provide excellent customer service.
• Must be able to work under minimal supervision and accurately maintain time records.
• Regularly reviews phlebotomy competency, providing training, skills assessment and in-service education of assigned staff as required.
• Monitoring STAT’s, Peak & Trough and after hours specimen collection.
• Interacts with Phlebotomy Manager and Laboratory Director to ensure that these personnel are trained in such a way as to provide phlebotomy services satisfactorily and within local, state and federal regulations.
• Prepares and evaluates reports indicating phlebotomy production progress.
• Prepares regular and annual evaluations of phlebotomy staff.
• Works cooperatively with all other departments, including but not limited to: Laboratory Dispatch, Courier Dispatch, Couriers, Accessioning, Customer Service and Data Entry.
• Extensive knowledge of required specimen preservation, adequate patient preparation and specimen procedures. Monitors that personnel follow established protocols.
• Regularly reports to Phlebotomy Manager.
• Must conduct business in a professional and ethical manner and lead by example.
• Responsible to attend to the immediate needs of phlebotomy personnel.
• Constant in-service of phlebotomy personnel regarding safety, resident’s rights and conduct, company changes in policy, procedures and local, state and Federal Compliance.
• Diligently monitor phlebotomist personnel activities including time tracking, travel, general practices, provided operational reports.
• Assists with oversight of morning courier operations, scheduling available staff and monitoring routes.
• Minimal housekeeping of their assigned drop site and/or workstations.
• Review and approve phlebotomists working regular hours and overtime. Responsible for accurate and timely submission of time and mileage sheets to payroll department.
• Work cooperatively with payroll department & representative.
• Prepares and submit weekly activity report to Phlebotomy Manager.
• Attend Regional Phlebotomy meetings when scheduled.

Qualifications

Licenses & Certifications

Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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