Phlebotomy Specialist - Patient-Centered Lab Support

Yale New Haven Health; Westerly (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Yale New Haven Health in Westerly, RI, is seeking a phlebotomist to join our laboratory team. You will collect blood samples from inpatients and outpatients, label specimens, and ensure proper registration in the HIS, while delivering patient-centered service within a fast-paced hospital setting.

The role emphasizes accurate specimen handling, adherence to safety policies, and professional collaboration with hospital staff, with responsibilities spanning phlebotomy, accessioning, and problem

Qualifications

• High school diploma or GED is required.
• Prior phlebotomy experience is preferred.
• Certification as a phlebotomist or eligibility is preferred.

Responsibilities

• Phlebotomy with proper patient identification and specimen labeling per policy.
• Accessioning and timely registration of specimens into the laboratory system.
• Provide excellent customer service using AIDET principles to protect patient comfort and privacy.
• Interact professionally with all hospital staff and departments.
• Review vouchers and registrations for accuracy and make corrections as needed.
• Investigate and document problems with unacceptable specimens and orders in the system.
• Comply with universal precautions and hospital/lab policies at all times.
• Maintain cleanliness of assigned courier vehicle if applicable.

Skills

Phlebotomy

Customer service

Education

High school diploma or GED

Job description

Yale New Haven Health in Westerly, RI, is seeking a phlebotomist to join our laboratory team. You will collect blood samples from inpatients and outpatients, label specimens, and ensure proper registration in the HIS, while delivering patient-centered service within a fast-paced hospital setting.

The role emphasizes accurate specimen handling, adherence to safety policies, and professional collaboration with hospital staff, with responsibilities spanning phlebotomy, accessioning, and problem