Phlebotomy Site Coordinator

LCA Lab. Corp. of America; Gilbert (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

STD/LTD

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a Phlebotomy Site Coordinator for our Patient Service Center in Gilbert, AZ. The role involves skilled specimen collection, patient service, and leading activities to ensure smooth daily operations.

Responsibilities include managing patient flow, reporting issues, and supporting billing and data entry while maintaining high quality customer service. Phlebotomy certification and Labcorp experience are preferred, with bilingual English/Spanish abilities valued.

Qualifications

• High school diploma or equivalent
• 1+ years of experience as a phlebotomist
• 3+ years of experience in a coordinator or lead role
• Phlebotomy certification or completed training program
• Current or prior Labcorp experience
• Bilingual in English/Spanish

Responsibilities

• Observe and report performance, compliance or staffing issues to supervisors
• Manage patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity reports and report deviations as necessary
• Address customer service-related issues promptly
• Promote teamwork, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information accurately
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary

Skills

Phlebotomy

Customer service

Team coordination

Bilingual (English/Spanish)

Education

High school diploma

Phlebotomy certification

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data‑driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a Phlebotomy Site Coordinator to join our team at our Patient Service Center located at 2730 South Val Vista Drive, Suite 3-111, Gilbert, AZ 85296.

Work Schedule

Monday – Friday, 7:00 am – 4:00 pm and rotating Saturdays; additional days/hours as needed

Job Responsibilities

• Observe and report any performance, compliance or staffing related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity reports and report any deviations as necessary
• Address any customer service-related issues in a prompt and respectful manner
• Promote teamwork, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary

Minimum Qualifications

• High school diploma or equivalent
• 1 or more years of experience as a phlebotomist

Preferred Qualifications

• 3 or more years of experience in a coordinator or lead role
• Phlebotomy certification or completed training program
• Current or Prior Labcorp experience
• Bilingual in English/Spanish

Additional Job Standards

• In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency
• Able to pass a standardized color blindness test
• Strong communication skills; both written and verbal
• Proven track record in providing exceptional customer service
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Flexibility to work overtime as needed

We are currently seeking a Phlebotomy Site Coordinator to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

Phlebotomists/Site Coordinators may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

We believe in the power of science to change lives.

Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.