Phlebotomy - Phlebotomist III - Floater

Mindlance; Staunton (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare company is seeking a Patient Services Representative III-Floater to draw blood samples and prepare specimens for lab testing. This role requires excellent phlebotomy skills and the ability to maintain relationships with patients while ensuring adherence to all procedural guidelines. Ideal candidates will have prior experience, particularly in pediatric and geriatric collections, and must thrive in a fast-paced environment.

Qualifications

• Three years of phlebotomy experience required.
• Experience in a Patient Service Center preferred.
• Must demonstrate excellent phlebotomy skills, including pediatric and geriatric collections.

Responsibilities

• Draw and prepare blood samples for lab testing.
• Maintain accurate records and documentation.
• Ensure a safe and professional environment during procedures.

Skills

Phlebotomy skills

Customer focus

Communication skills

Decision-making

Education

High school diploma or equivalent

Medical assistant or paramedic training preferred

Phlebotomy certification preferred

Job description

Description/Comment: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Verify patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintain required records and documentation. Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
• Committed to all Policies & Procedures including dress code, Employee Health & Safety, and guiding principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and cover in-office locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Demonstrate superior customer focus and effective communication skills.

Training locations may vary based on trainer availability.

Required Education: High school diploma or equivalent.

Medical Training: Medical assistant or paramedic training preferred. Phlebotomy certification preferred, required in California, Nevada, and Washington.

Work Experience: Three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections. Minimum two years in a Patient Service Center environment preferred. Customer service experience in retail or service environment preferred. Keyboard/data entry experience preferred.

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

Background checks are required for all hires, contingent upon client requirements, including criminal history, social security verification, employment verification, and others. Convictions do not automatically disqualify applicants but will be escalated for review.

Offer of Employment Process: Candidates will be informed of the client's contingent offer. After background check, drug screen, and documentation, candidates will receive start instructions typically the Friday prior to start date.