Phlebotomy - Phlebotomist III - Floater

Mindlance; Midlothian (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is looking for a Patient Services Representative III-Floater to represent their commitment to patient care. Responsibilities include drawing blood samples, maintaining accurate patient records, and ensuring quality service in a fast-paced environment. Candidates should possess strong phlebotomy skills and a commitment to patient confidentiality and safety. This role demands flexibility to work at multiple locations as needed.

Qualifications

• Three years phlebotomy experience required, including pediatric and geriatric.
• Minimum 2 years in a Patient Service Center environment preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Draw quality blood samples from patients and prepare specimens for lab testing.
• Maintain safe and professional environment while interacting with patients.
• Verify patient demographic info and label samples correctly.

Skills

Phlebotomy skills

Customer Focus

Organizational skills

Education

High school diploma or equivalent

Phlebotomy certification (preferred)

Medical assistant or paramedic training (preferred)

Job description

Description/Comment: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Verify patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintain required records and documentation. Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, a valid driver license, and a clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change; and knowledge of our business.

Training locations may vary based on trainer availability.

Required Education: High school diploma or equivalent.

Medical training: Medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience: Three years phlebotomy experience required, including pediatric, geriatric, and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

While Mindlance is an equal opportunity employer, our clients require background checks on all hires who receive a contingent offer of employment. This is to verify the accuracy of the information provided by the candidate, including criminal history, social security verification, employment verification, motor vehicle records, education, and professional licensure where applicable. Convictions will be escalated to the compliance team but do not necessarily disqualify an applicant.

Offer of Employment Process: When making any offer, Mindlance staff informs the candidate of the client's contingent offer. After successful completion of background check, drug screen, and submission of all paperwork, the candidate is cleared for assignment. Starting instructions are provided typically the Friday prior to the start date.