Phlebotomy - Phlebotomist III - Floater

Mindlance; Bristol (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Services Representative III - Floater to join their team. In this role, you will be the face of the company, providing exceptional patient care while drawing blood samples and preparing specimens for testing. You'll work in various locations, ensuring a safe and professional environment while demonstrating your excellent phlebotomy skills. The ideal candidate will thrive in a fast-paced setting, possess strong communication abilities, and be flexible with their schedule. Join a dynamic team committed to quality and patient satisfaction!

Qualifications

• Minimum of three years phlebotomy experience required.
• Customer service experience preferred in retail or service environments.

Responsibilities

• Draws quality blood samples and prepares specimens for lab testing.
• Maintains required records and documentation while promoting a positive image.

Skills

Phlebotomy skills

Customer service

Communication skills

Decision-making

Ability to work independently

Flexibility

Education

High school diploma or equivalent

Medical assistant training

Phlebotomy certification

Job description

Job Description: Patient Services Representative III - Floater

The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients, whether as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing, following established practices and procedures. They have direct contact with patients, creating an atmosphere of trust and confidence, while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The PSR III demonstrates leadership behaviors, focusing on process excellence and maintaining sensitivity to confidentiality and accuracy of patient information. Successful applicants may be assigned to a doctor's office, a patient service center, or as needed based on business requirements.

Under the direction of the area supervisor, the PSR III performs daily activities accurately and on time, maintaining a safe and professional environment. They perform forensic and clinical specimen collection and processing duties following established practices and procedures. Responsibilities include verifying patient demographic information and initials, including post-venipuncture signature, to ensure tubes are labeled correctly in the patient's presence. Maintaining required records and documentation, and promoting a positive image to patients, clients, employees, and the public are also key duties.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to all policies and procedures, including dress code, safety, and guiding principles.
• Good judgment and decision-making skills based on established procedures.
• Reliable transportation, valid driver’s license, and a clean driving record, if applicable.
• Willingness to travel within a 150-200 mile radius and work at multiple locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Excellent customer focus and communication skills.

Training locations may vary based on trainer availability.

Qualifications

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred; phlebotomy certification preferred, especially in California, Nevada, and Washington.
• Minimum of three years phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least two years in a Patient Service Center environment preferred.
• Customer service experience in retail or service environments preferred; keyboard/data entry skills beneficial.

Willingness to travel within a 150-200 mile radius and maintain a flexible schedule is required. Floaters are expected to be punctual at assigned sites and can submit mileage for expense reimbursement.

EEO and Background Checks

Mindlance is an Equal Opportunity Employer, committed to diversity and inclusion. All hires are subject to background checks, including criminal history, social security verification, employment verification, and other relevant checks, as required by the client. Convictions do not automatically disqualify candidates but will be reviewed by the compliance team.

Offer Process

Offers are contingent upon successful background checks and drug screening. Candidates will receive start instructions after all paperwork and verifications are completed, typically the Friday before their start date.