Phlebotomy - Phlebotomist II

Mindlance; Denville (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading staffing firm seeks a Patient Services Representative II to provide quality blood draws and maintain patient trust. The role requires excellent phlebotomy skills, customer focus, and the ability to work independently in various settings. Candidates should have a high school diploma, relevant medical training, and experience in a fast-paced environment.

Qualifications

• Minimum three years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to work independently with minimal supervision.
• Flexibility and availability based on staffing needs.

Responsibilities

• Draw quality blood samples from patients and prepare specimens for lab testing.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image.

Skills

Phlebotomy

Customer Focus

Communication

Adaptability

Education

High school diploma or equivalent

Medical training

Phlebotomy certification

Job description

Description/Comment: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
Verify patient demographic information and initials, including post-venipuncture signature, to ensure tubes are labeled in the patient's presence and the label matches the patient's name.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

Job Requirements: Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call, and overtime.
Adherence to all Policies & Procedures, including dress code, Employee Health & Safety, and guiding principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, valid driver’s license, and clean driving record if applicable.
Willingness to travel and work flexible hours across multiple locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Superior customer focus, open and transparent communication, adaptability to change, and knowledge of our business.

Training locations may vary based on trainer availability.

Required Education: High school diploma or equivalent. Medical training preferred (medical assistant or paramedic). Phlebotomy certification preferred, required in California, Nevada, and Washington.
Work Experience: Minimum three years of phlebotomy experience, including pediatric, geriatric, and capillary collections. Two years in a Patient Service Center environment preferred. Customer service experience in retail or service environment preferred. Keyboard/data entry experience.

EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate on the basis of minority, gender, disability, religion, LGBTQI, age, or veteran status.”

Background Checks: All hires are subject to background checks, including criminal history, social security verification, employment verification, motor vehicle records, education, licensure, and debarment checks. Past convictions do not automatically disqualify an applicant but will be reviewed.

Offer Process: Successful candidates will be informed of contingent offers, which are contingent upon background check, drug screen, and completion of required paperwork. Upon receipt of start instructions, the candidate will receive detailed starting instructions from the account management team.

About the company:
Mindlance is a leading diversity-owned staffing firm in the US, providing staffing services across various sectors including technology, engineering, digital/creative/marketing, clinical research, scientific, finance, professional, and payroll management for clients across the US, Canada, and India.