Phlebotomy - Phlebotomist I

Mindlance; Wilton (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading healthcare company seeks a Patient Services Representative I to provide vital patient interactions while drawing blood samples with safety and accuracy. The ideal candidate will have phlebotomy skills, a high school diploma, and the ability to deliver excellent service in a fast-paced environment. This role requires flexibility for staffing needs and a commitment to maintaining patient confidentiality.

Qualifications

• Minimum of 6 months of experience, preferably in phlebotomy.
• Ability to work independently in a fast-paced environment.
• Flexibility for weekends and holidays.

Responsibilities

• Draw quality blood samples and prepare specimens for lab testing.
• Maintain records and documentation while ensuring safety.
• Demonstrate leadership behaviors in a professional environment.

Skills

Phlebotomy

Customer Service

Data Entry

Education

High school diploma or equivalent

Medical training (medical assistant, paramedic)

Phlebotomy certification

Job description

Description/Comment: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate leadership behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Perform forensic and clinical specimen collection and processing duties following established practices and procedures. Maintain required records and documentation. Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal supervision. Excellent phlebotomy skills, including pediatric and geriatric. Flexibility and availability based on staffing needs, including weekends, holidays, on-call, and overtime.

Required Education: High school diploma or equivalent. Medical training such as medical assistant or paramedic preferred. Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience: Minimum of 6 months experience. One or more years of phlebotomy experience preferred. Customer service experience in retail or service environment preferred. Keyboard/data entry experience required.

EEO: Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI, age, or veterans.

Background checks are required for all hires receiving a contingent offer, including criminal history, social security verification, employment verification, motor vehicle records, education, and licensure verification. A criminal record does not automatically disqualify an applicant.

Offer of Employment Process: Successful candidates will be informed of the client's contingent offer. Background checks, drug screens, and paperwork must be completed before assignment start. Starting instructions will be provided typically the Friday before the start date.