Phlebotomy - Phlebotomist I

Mindlance; Needham (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Mindlance is seeking a Patient Services Representative I to provide quality service to patients while collecting blood samples and preparing them for lab testing. Successful candidates will demonstrate excellent phlebotomy skills and the ability to work independently in a fast-paced environment, maintaining confidentiality and professionalism.

Qualifications

• Minimum of 6 months of phlebotomy experience preferred.
• Ability to work independently with minimal supervision.
• Flexibility to work weekends and on-call as needed.

Responsibilities

• Perform daily activities accurately and on time under supervision.
• Maintain a safe and professional environment.
• Collect and process forensic and clinical specimens.

Skills

Phlebotomy

Customer Service

Data Entry

Education

High school diploma or equivalent

Phlebotomy certification

Medical training (medical assistant or paramedic)

Job description

Description/Comment: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, either as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures. The PSR I has direct contact with patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I demonstrates leadership behaviors, focusing on process excellence and maintaining sensitivity to confidentiality and accuracy of patient information.

Responsibilities:

1. Perform daily activities accurately and on time under the supervision of the area supervisor.
2. Maintain a safe and professional environment.
3. Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
4. Maintain required records and documentation.
5. Promote a positive image to patients, clients, employees, and the public.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.

Qualifications:

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).
• Minimum of 6 months of experience; one or more years of phlebotomy experience preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience required.

EEO Statement:

Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI, age, or veteran status.

Background Checks and Offer Process:

All hires are subject to background checks, which may include criminal history, social security verification, employment verification, motor vehicle records, education verification, and professional licensure where applicable. A criminal record does not automatically disqualify an applicant. Offers are contingent upon successful completion of these checks and other client-specific requirements. Candidates will be informed of the client's intent to extend a contingent offer. Upon successful background and drug screening, and completion of necessary paperwork, candidates will receive start instructions from the account management team.