Phlebotomy - Phlebotomist I

Mindlance; Petaluma (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Mindlance is seeking a Patient Services Representative I (PSR I) in Petaluma, California. This role involves drawing quality blood samples and providing exceptional patient service in a clinical setting. The ideal candidate will possess excellent phlebotomy skills and the ability to work independently while maintaining accuracy and confidentiality.

Qualifications

• Minimum of 6 months experience required.
• Ability to work in a fast-paced environment.
• Flexible availability required.

Responsibilities

• Draw and prepare blood samples for lab testing.
• Maintain required records and documentation.
• Create a trusting atmosphere for patients.

Skills

Phlebotomy skills

Customer service

Data entry

Education

High school diploma or equivalent

Phlebotomy certification

Medical assistant or paramedic training

Job description

Description/Comment: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.

Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements:
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills, including pediatric and geriatric.
- Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.

Required Education:
- High school diploma or equivalent REQUIRED
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience:
- Minimum of 6 months experience REQUIRED. One or more years of phlebotomy experience preferred.
- Customer service experience in a retail or service environment preferred.
- Keyboard/data entry experience required.

EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of minority, gender, disability, religion, LGBTQI, age, or veterans.”

While Mindlance is an equal opportunity employer, our clients require background checks on all hires who receive a contingent offer of employment. This includes verification of criminal history, social security number, employment, motor vehicle records (if applicable), education, licensure, and debarment checks. A conviction does not automatically disqualify an applicant; all convictions are reviewed by the compliance team.

Offer of Employment Process:
Candidates will be informed of the client's contingent offer. After passing background and drug screens, completing all paperwork, and receiving start instructions, the candidate will be prepared for their assignment.