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A leading company in healthcare is seeking a Patient Services Representative I. This role involves drawing quality blood samples, maintaining patient records, and ensuring a safe environment, all while providing exceptional service to patients. Ideal candidates will have phlebotomy experience and excellent customer service skills.
Description/Comment: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, either as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures. The PSR I maintains direct contact with patients, creating an atmosphere of trust and confidence by explaining procedures and performing blood draws in a skillful, safe, and accurate manner. The PSR I demonstrates leadership behaviors, focusing on process excellence and maintaining sensitivity to confidentiality and accuracy of patient information.
Responsibilities include:
Job Requirements:
Education and Certification:
Work Experience:
EEO Statement: Mindlance is an Equal Opportunity Employer and does not discriminate based on race, gender, disability, religion, LGBTQI status, age, or veteran status. Background checks are required for all hires receiving a contingent offer, which may include criminal history, social security verification, employment verification, motor vehicle records, education, and licensure verification. Convictions do not automatically disqualify applicants but will be reviewed by the compliance team.
Offer of Employment: Upon a successful background check and drug screening, and completion of all necessary paperwork, the candidate will receive start instructions typically the Friday before their start date.