Phlebotomy - Phlebotomist I

Mindlance; Lewes (DE); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in healthcare is seeking a Patient Services Representative I. This role involves drawing quality blood samples, maintaining patient records, and ensuring a safe environment, all while providing exceptional service to patients. Ideal candidates will have phlebotomy experience and excellent customer service skills.

Qualifications

• 6 months of experience required; 1+ years preferred.
• Ability to work independently and in a fast-paced environment.
• Flexibility to work weekends and holidays.

Responsibilities

• Collecting blood samples and preparing specimens for testing.
• Maintaining records and documentation.
• Promoting a positive image to patients and clients.

Skills

Phlebotomy

Customer Service

Data Entry

Education

High school diploma or equivalent

Phlebotomy certification

Medical training (medical assistant or paramedic)

Job description

Description/Comment: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, either as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures. The PSR I maintains direct contact with patients, creating an atmosphere of trust and confidence by explaining procedures and performing blood draws in a skillful, safe, and accurate manner. The PSR I demonstrates leadership behaviors, focusing on process excellence and maintaining sensitivity to confidentiality and accuracy of patient information.

Responsibilities include:

• Performing daily activities accurately and on time under the supervision of the area supervisor.
• Maintaining a safe and professional environment.
• Performing forensic and clinical specimen collection and processing duties confidently, following established practices and procedures.
• Maintaining required records and documentation.
• Promoting a positive image to patients, clients, employees, and the public.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime based on staffing needs.

Education and Certification:

• High school diploma or equivalent required.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.

Work Experience:

• Minimum of 6 months experience required.
• One or more years of phlebotomy experience preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience required.

EEO Statement: Mindlance is an Equal Opportunity Employer and does not discriminate based on race, gender, disability, religion, LGBTQI status, age, or veteran status. Background checks are required for all hires receiving a contingent offer, which may include criminal history, social security verification, employment verification, motor vehicle records, education, and licensure verification. Convictions do not automatically disqualify applicants but will be reviewed by the compliance team.

Offer of Employment: Upon a successful background check and drug screening, and completion of all necessary paperwork, the candidate will receive start instructions typically the Friday before their start date.