Phlebotomy & Patient Experience Specialist

St. Joseph’s/Candler Health System; Savannah, Northern (GA, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

St. Joseph’s/Candler Health System is seeking a Customer Experience Specialist (Phlebotomist) to serve as the primary link for laboratory services.

You will register patients, review orders, print requisitions, dispatch couriers, and answer client inquiries while collecting blood and specimens from diverse patient populations. Adherence to guidelines for patient identification and specimen labeling is required.

Qualifications

• Experience with venipuncture and specimen collection.
• Proficient in patient registration and order entry.
• Knowledge of Meditech or similar lab information system.

Responsibilities

• Organizes daily workload and adapts to changes.
• Greets customers and answers inquiries, ensuring proper billing and report routing.
• Performs patient registration and order review; ensures proper specimen labeling and tracking.

Skills

Venipuncture

Customer service

Data entry

Specimen handling

Training co-workers

Education

Certificate

Tools

Meditech

Job description

St. Joseph’s/Candler Health System is seeking a Customer Experience Specialist (Phlebotomist) to serve as the primary link for laboratory services.

You will register patients, review orders, print requisitions, dispatch couriers, and answer client inquiries while collecting blood and specimens from diverse patient populations. Adherence to guidelines for patient identification and specimen labeling is required.