Phlebotomy Lead

Cone Health Medical Group; Burlington (NC); On-site; USD 60,000 - 70,000; Full time

Job summary

Cone Health Medical Group is seeking a Phlebotomy Lead to oversee blood collection, SOP development, and staff training in a high-complexity lab setting. You will supervise phlebotomy staff, ensure regulatory compliance, and drive quality initiatives to maintain excellent patient care.

The role requires a minimum of 2 years of experience in a high complexity laboratory, BLS CPR, and phlebotomy certification from approved bodies. Advanced certifications may substitute as allowed.

Qualifications

• Must have 2 years clinical experience in a high complexity laboratory.
• BLS CPR and phlebotomy certification from ASCP OR ASPT OR NHA.
• Clinical Laboratory Assistant/Medical Laboratory Assistant certification acceptable (ASCP/AMT).
• Licensure for Advanced EMT/Paramedic or MT/MLT certification acceptable.

Responsibilities

• Coordinate and schedule blood drawing services with appropriate staffing and workflow.
• Train and mentor phlebotomy staff on best practices and regulatory guidelines.
• Develop and maintain SOPs for phlebotomy processes.
• Lead quality improvement initiatives and monitor performance metrics.
• Oversee inventory of phlebotomy supplies and ensure uninterrupted service.
• Collaborate with laboratory personnel to resolve issues and improve processes.

Skills

Staff training

Staff mentoring

Leadership

Quality improvement

Regulatory compliance

Communication

Education

High School Diploma

Job description

The Phlebotomy Lead oversees and coordinates the phlebotomy services, ensuring efficient operations, accurate blood specimen collection, and timely delivery of results. Working under general supervision, this role is responsible for developing standard operating procedures for blood drawing processes, and training and mentoring staff. The Phlebotomy Lead plays a critical role in maintaining high-quality patient care and supporting the healthcare team by effectively managing phlebotomy staff, implementing best practices, and fostering a culture of excellence in phlebotomy services.

Essential Job Function

• Coordinates and schedules blood drawing services, ensuring appropriate staffing and efficient workflow to optimize resource allocation and ensure a smooth patient experience.
• Trains and mentors phlebotomy staff to ensure adherence to best practices and regulatory guidelines, thus promoting quality and accuracy of phlebotomy services and patient safety.
• Develops and maintains standard operating procedures (SOPs) for phlebotomy processes to ensure consistency, adherence to best practices, and reliable patient care.
• Implements and oversees quality improvement initiatives for phlebotomy services, including analyzing performance metrics, identifying areas for improvement, and implementing corrective actions to enhance the overall effectiveness and efficiency of phlebotomy services.
• Monitors and maintains inventory of phlebotomy supplies, ensuring availability and appropriate storage to ensure uninterrupted blood drawing services and support an efficient workflow.
• Collaborates with laboratory personnel and other healthcare professionals to resolve issues, improve processes, and enhance the overall quality of phlebotomy services.
• Performs other duties as assigned.

Education

• Required: High School diploma or equivalent

Experience

• Required: 2 years clinical experience in a high complexity laboratory

Licensure/Certification/Listing

• Required:BLS (CPR)-American Red Cross or AHA Healthcare Provider Current Phlebotomy certification from one of the following approved agencies: ASCP (American Society for Clinical Pathology) ORASPT (American Society of Phlebotomy Technicians) OR NHA (National Healthcareer Association). Certification as a Clinical Laboratory Assistant or Medical Laboratory Assistant by ASCP or AMT is acceptable.Current Licensed Advanced EMT/ParamedicOr Certified MT/MLT (ASCP, AMT)