Phlebotomy & Lab Support Technician I

MHM Support Services; Town of Springfield (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Lab Support Technician (Phlebotomy) I to join our laboratory team. You will play a vital part in supporting physicians, caregivers, and patients by ensuring accurate specimen collection, processing, and service excellence.

This full-time role emphasizes accuracy, compliance, and compassionate patient interactions in a fast-paced setting. As an essential member of the provider care team, you will help deliver timely laboratory services while upholding Mercy's mission and

Qualifications

• High school diploma or equivalent required.
• BLS certification within six months of hire.
• Successful completion of probationary period.
• No active disciplinary actions or performance improvement plans.
• Strong communication, organizational, and customer service skills.
• Ability to work effectively in a fast-paced healthcare environment.

Responsibilities

• Collect laboratory specimens safely, accurately and professionally.
• Process, transport, and refer specimens per procedures.
• Support laboratory operations through data entry, reporting, scheduling, and administrative tasks.
• Maintain HIPAA compliance and laboratory policies.
• Ensure accurate and timely handling of laboratory reports and information.
• Deliver outstanding customer service to patients, providers, and coworkers.
• Complete competency and departmental training as directed.
• Contribute to a culture of teamwork, quality, and patient-centered care.

Skills

Phlebotomy

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

BLS certification within six months of hire

Job description

Mercy is seeking a Lab Support Technician (Phlebotomy) I to join our laboratory team. You will play a vital part in supporting physicians, caregivers, and patients by ensuring accurate specimen collection, processing, and service excellence.

This full-time role emphasizes accuracy, compliance, and compassionate patient interactions in a fast-paced setting. As an essential member of the provider care team, you will help deliver timely laboratory services while upholding Mercy's mission and