Phlebotomy Lab Support Tech I: Patient Care

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan

Job summary

Mercy Lab Services is seeking a Lab Support Technician (Phlebotomy) I to join our hospital team. You will perform specimen collection, processing, and reporting, delivering accurate results with a focus on patient care and service excellence.

As part of the provider care team, you will support physicians, caregivers, and patients by ensuring timely specimen collection and lab processing while upholding Mercy's mission and service standards.

Qualifications

• High school diploma or equivalent.
• BLS certification within six months of hire.
• Successful completion of probationary period.
• No active disciplinary actions or performance improvement plans.
• Strong communication, organizational, and customer service skills.
• Ability to work effectively in a fast-paced healthcare environment.

Responsibilities

• Collect laboratory specimens safely, accurately, and professionally through phlebotomy practices.
• Process, transport, and refer laboratory specimens according to established procedures.
• Support laboratory operations through data entry, reporting, scheduling, and administrative functions.
• Maintain compliance with HIPAA regulations and laboratory policies.
• Ensure accurate and timely handling of laboratory reports and information.
• Deliver outstanding customer service to patients, providers, and coworkers.
• Complete competency and departmental training requirements under laboratory leadership guidance.
• Contribute to a culture of teamwork, quality, and patient-centered care.

Skills

Communication skills

Customer service

Organizational skills

Adaptability

Attention to detail

Education

High school diploma or equivalent

BLS certification

Job description

Mercy Lab Services is seeking a Lab Support Technician (Phlebotomy) I to join our hospital team. You will perform specimen collection, processing, and reporting, delivering accurate results with a focus on patient care and service excellence.

As part of the provider care team, you will support physicians, caregivers, and patients by ensuring timely specimen collection and lab processing while upholding Mercy's mission and service standards.